Risk Solutions

Customer Support

Accurint®
New Sales (888) 332-8244
Education and Training (800) 201-6411
Accurint® for Business (888) 332-8244
Accurint Customer Support (866) 277-8407 or Email Product Support

Billing Support Services (866) 528-0570
Invoicing questions/issues, Billing Contact updates, Large Activity Detail Requests & Payment information
Billing_Statements@LexisNexis.com
Hours: 8:00 AM – 5:30 PM EDT

Customer Accounting & Collections (866) 818-0183
Past Due/Dunning Notices/ Suspended & Terminated accounts/Credit Card Updates/Payments & Payment Information
Customer_Accounting@LexisNexis.com
Hours: 8:00 AM – 5:30 PM EDT

Full Service, Express, Vendor and Specialty Screening
(800) 631-8777

InstantID®
InstantID® CIP (866) 897-8130
InstantID® Q&A (888) 332-8244

Banko® Solutions
(800) 533-8897

For all other inquiries
(866) 277-8407 or Email Product Support.

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