Collect with greater precision

Streamline the collection of taxpayer debts, recover overpayments and maximize your government agency’s resources with more precise collections intelligence
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Government Collections

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Collections and recovery solutions designed for every stage of your agency’s workflow

Government agencies are under pressure to do more with less — and yet still deliver efficient and responsive service. Success on both counts starts with program health and sustainability.

To maximize revenue, LexisNexis Risk Solutions offers a range of Government Collections solutions focused on prioritizing and streamlining debt assessment and collection. Zero-in on current insights that drive greater results.

For more information about our Government Collections Solutions, download our brochure

[Brochure] LexisNexis® Collections and Recovery Solutions for Government Agencies
Collections for Government Agencies | LexisNexis Risk Solutions

Government Collections Challenges We Address

In an average year, 35 million Americans move. Over 3 million change marital status. Over 50,000 applicants file for a name change. Keeping up with all of this seems like an impossible exercise, especially with manual tools. But if you don’t? Inaccurate, incomplete or old data can impede your collections progress. And maybe even result in compliance violations. 

We can help. Our industry-leading data on individuals and businesses, cross-referenced with our LexID® proprietary linking technology, delivers the current, complete insight you need to guide your collections efforts. 


  • Improve skip tracing and contact activities with faster access to phone numbers, addresses, emails, employers, relatives, associates and more. 
  • Solve challenges associated with aged debts, where 60% of debtor identities on record tend to be inaccurate. Our automated tools continue to monitor difficult to locate individuals, staying attuned to new addresses, phone numbers and other actions that change the public record. 
     
Industry-leading Data Repositories

Industry-leading Data Repositories

We have over 84B records from 10,000+ sources
Powerful Identity Resolution

Powerful Identity Resolution

Our LexID linking technology resolves down to a unique identity with 99.99% precision
Intuitive Prompts To Aid Investigations

Intuitive Prompts To Aid Investigations

“Next Steps” and “We Also Found” prompts point to additional relevant information that can better focus your search

$574 billion: That’s the estimated gap between tax liabilities and payments across government agencies in the U.S. Other unpaid debts such as public utility bills, parking tickets and speeding violations continue to rise. Realistically, with double-digit unemployment rates and thousands of commercial bankruptcies in 2020, millions of Americans may simply be unable to pay off debts anytime soon, if ever. To navigate this new reality, you need to properly prioritize your collections efforts.

Our Government Collections solutions help you access up-to-date, comprehensive information that can fuel better debt assessment and collection strategies. Details like:

  • bankruptcy, incarceration
  • whereabouts (living/deceased; military)
  • contact details
  • contact risk
  • and more.

Go beyond credit reports to better understand and segment accounts. Rank-order accounts and allocate resources based on ability and likelihood of payment, urgency, most viable collection method, and more. Not only that, gain clarity on whether to lean on third party collections to better optimize your internal resources. Our portfolio management capabilities help you get the best out of your collections contractors by having them focus on the segments that make the biggest difference to your agency and elected officials. 

Leverage Behavioral Insights To Aid In Scoring

Leverage Behavioral Insights To Aid In Scoring

Access 33 billion public records from more than 2,000 sources to glean alternative insight into  propensity to repay
Get Deeper Business Insight

Get Deeper Visibility Into Businesses

We have data on 25% more businesses and 60% more small businesses than other providers
Plan More Effective Outreach Efforts

Plan More Effective Outreach Efforts

Determine optimal communication channels, time to contact and settlement strategies
If you don’t know certain details about a debtor, you run the risk of illegal contact. Even the kind of data you use and the way you use it can run afoul of regulation. As a government agency, you’re held to a high standard for how you interact with constituents. But with a patchwork of Federal, state and local regulations, along with the rapid acceleration of data growth and change, it can be difficult to ensure compliance and support efficient, effective collections activities.

LexisNexis® Risk Solutions is a trusted leader in data-related regulation, with 40 years of data management and compliance expertise. 

We offer a comprehensive FCRA-regulated collections solution to help your team prioritize accounts and determine the ability to repay, Accurint® for Government Collections: Decisioning Workflow. Our solutions also help you comply with some of the other most common regulations such as Servicemembers Civil Relief Act (SCRA), Telephone Consumer Protection Act (TCPA), consumer privacy, bankruptcy collections and more.
 
Stay On Top Of Bankruptcy Cases

Stay On Top Of Bankruptcy Cases

Monitor important developments (i.e., filings, assets, dismissals, discharges, etc.) that affect your ability to collect
Get Visibility Into Identity Associated With A Phone Number

Get Visibility Into Identity Associated With A Phone Number

We combine phone and consumer content with identity, relationship and association linking to see every possible connection
Identify Active Military Accounts For Special Handling

Identify Active Military Accounts For Special Handling

Segment portfolio according to military status; speed SCRA due diligence; simplify processing; and ensure compliance


Related Products

Accurint for Government Collections: Contact and Locate WorkflowContact PlusAccurint® for Government Collections: Decisioning WorkflowPayment ScoreBanko® Events Monitoring Deceased DatabaseBanko® SolutionsMotor Vehicles Records (MVR) Look-up


See Solutions By Market

Government Healthcare & Public HealthSocial ServicesHomeland Security, Defense & IntelligenceLaw Enforcement & Public SafetyPublic CIO & IT ProgramsTax & RevenueUnemployment Insurance Programs

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Insights & Resources

Brochure

LexisNexis® Collections and Recovery Solutions for Government Agencies

Start collecting debt that is owed to your agency more efficiently and effectively.
Collections Diagram
Infographic

Collections Diagram

Improve collections outcomes across the collections continuum with a stronger debt recovery strategy. 
Increase Efficiency with Account Monitoring
Video

Monitor Debtor Accounts

Increase collections efficiency by automating account monitoring. Check out our video.
Increase Efficiency with Data Hygiene
Video

Clean Data to Increase Collections

Discover how good data hygiene can have a profound positive effect on collections success. 
Video

Debt Prioritization for Collections

How can collectors prioritize debt?

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