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Bankers Almanac KYC
Product support: ProductSupportTeam@lexisnexisrisk.com

Update my organization’s data record:

• Canada, Mexico, US: InfoUpdate@lexisnexisrisk.com
• All other countries: DataEnquiries@lexisnexisrisk.com
• KYC Documents & Manage My Documents (Worldwide): DueDiligence@bankersalmanac.com
• KYC Ownership (Worldwide): KYC-Ownership@lexisnexisrisk.com

Bankers Almanac Payments
Product support: ProductSupportTeam@lexisnexisrisk.com

Update my organization’s data record:
Canada, Mexico, US: InfoUpdate@lexisnexisrisk.com
All other countries: DataEnquiries@lexisnexisrisk.com

IBANs and Bank Codes:

• Europe, Middle East & Africa: PaymentsData@lexisnexisrisk.com
• All Other Countries:GlobalPaymentsData@lexisnexisrisk.com
• American Bank Account numbers, US ACH & WIRE queries: PaymentsData@lexisnexisrisk.com
• UK Sort Codes: uksortcodeshelpdesk@lexisnexisrisk.com
• Tel: +44 1342 335962

Bridger Insight® XG

Firco Portfolio – Firco Compliance Link, Firco Trade Compliance, Online Compliance, Global Watchlist^®
Product support: ProductSupportTeam@lexisnexisrisk.com

Firco Portfolio – Firco Continuity, Firco Trust, Firco List Service

• Product support: fircosupportteam@lexisnexisrisk.com
• Please note that you can benefit from Firco Portfolio 24/7 Support which enables you to contact the support team any time whenever you have a question or issue. To subscribe to this service, please contact us.

US Office Open from 9:00 to 18:00 Central Time Phone: +1 212 448-2200

UK Office Open from 9:00 to 17:00 Phone: +44 20 7780 6730

France Office (covering Europe, Middle East and Africa)

• Open from 9:00 to 17:30
• Phone: +33 1 53 44 13 80

Brazil Office Open from 9:00 to 18:00 Phone: + 55 11 3266 6868

Singapore Office Open from 9:00 to 18:00 Phone: +65 6240 4728

LexisNexis® Emailage®

• 0800 892 0600 / 1 408 200 5754 (Toll - 24x7 English)
• emailage.support@lexisnexisrisk.com

ThreatMetrix®

• 0800 892 0600 / 1 408 200 5754 (Toll - 24x7 English)
• tmx.support@lexisnexisrisk.com

WorldCompliance

Contact LexisNexis® Risk Solutions About a Security Issue

Security and privacy researchers

At LexisNexis Risk Solutions, we place the utmost importance on the security of our systems, the protection of privacy, and the responsible use of data. If you believe you have found a security vulnerability or privacy issue on a LexisNexis Risk Solutions website or product, please contact SecurityReports@LexisNexisRisk.com.

Media

Media can contact Kara Grady, Vice President, Corporate and Brand Communications at kara.grady@lexisnexisrisk.com.