Emailage Drastically Lowers Manual Fraud Review Rates

Slow manual reviews cost an organization time and money, while hurting customer satisfaction. Fraud managers need solutions that automate the majority of risk decisioning and empower them to make quick decisions with contextual information. Without the proper risk decisioning tools, a fraud team’s ability to identify the risk associated with a transaction is significantly reduced.

If a fraud team doesn’t have sufficient risk indicators for decisioning, this can lead to a high level of false positives driving a subpar manual review process with a potential detrimental impact on genuine customers. Declining a genuine customer can lead to brand damage and drive business to competitors.