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International Ticketing Company Significantly Reduces Manual Reviews with LexisNexis® Emailage®

International Ticketing Company Fraud Prevention Manual Review Reduction
Slow manual reviews cost an organization time and money, while hurting customer satisfaction. Fraud managers need solutions that automate the majority of risk decisioning and empower them to make quick decisions with contextual information. Without the proper risk decisioning tools, a fraud team’s ability to identify the risk associated with a transaction is significantly reduced.

If a fraud team doesn’t have sufficient risk indicators for decisioning, this can lead to a high level of false positives driving a subpar manual review process with a potential detrimental impact on genuine customers. Declining a genuine customer can lead to brand damage and drive business to competitors.

This case study illustrates why LexisNexis® Emailage® was selected by a leading international ticketing company as the front of the line risk assessment solution. The international ticketing company chose Emailage® based on the solution’s:

  • Ability to identify risk and drive fraud prevention results using non-sensitive data
  • Global coverage of email and IP addresses 
  • Network of data to help recognize trustworthy customers
  • Significant ROI

Download the case study to learn more about how leveraging Emailage helped elevate the company’s fraud prevention strategy.

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