Protect Customers and Revenue From Scams With Deep Contextual Insights
Defend against evolving scams and authorized push payment fraud with the industry’s most robust and custom-made solution. Access insights from our advanced linking technology that detects even the most nuanced indications of a scam in progress.
Contact SalesJoin industry leaders throughout the world stopping more scams with a unique combination of advanced digital identity intelligence, behavioral insights, payment risk and collaborative risk intelligence from thousands of organizations globally.
Our clients achieve unprecedented results with our support:
260%
increase in the value of fraud prevented
within UK financial services
$640k
worth of scams detected
in ecommerce in just twenty days
with a multi-layered approach
$32.7m
in additional APP scams prevented on
both browser and mobile app for
a major banking client
78% of people experienced at least one scam in the past 12 months.
Stop Scams in Progress With Deep Contextual Insight
Provide customers with greater protection from scams by going beyond the limitations of traditional fraud detection.
Shared Digital Identity Intelligence
Analyze potential scams against an unmatched network of cross-industry digital identity risk insights generated by 109bn transactions annually.
Behavioral Intelligence
Identify behavioral signals of scams, such as signs of duress, coaching and coercion, remote access trojans and active calls.
Payments Intelligence
Leverage shared, real-time and cross-sector payments fraud intelligence, including blocklists and beneficiary insights (where available).
AI-powered Models
Increase real-time scam detection power with clear box, self-service AI models custom-configured by fraud type and business context.
Additional Contextual Inputs
Further enhance your ability to prevent scams by layering in contextual insights, from login to payments, such as typical user behavior profiles and location preferences.
Detect early-warning signs to block evolving scams
Detect early-warning signs to block evolving scams
Prevent authorized push payment fraud (APP) with a deep understanding of your digital users, linking digital, physical, device and behavioral intelligence to deliver a holistic view of a customer and transaction.
Identify credential testing of stolen user data, which is often a precursor to social engineering and other scams.
Contextually confirm transactional risk in the customer interaction
It can be hard to detect a scam because most signals indicate it is the genuine user performing the transaction. Go deeper and find hidden patterns by analyzing global shared intelligence from millions of daily customer interactions across industries. Delivered by a powerful, clear box risk engine and risk scores with transparent reason codes.
Identify a scam in progress by spotting behavioral anomalies
Quickly spot signs of manipulation and authorized push payment fraud by detecting changes in normal behavior compared to general populations and specific user profiles created by trusted customers interacting with your platform.
Follow the money with vast payments data instantly analyzed by AI
Assess hundreds of additional features related to payments risk, such as the volume and frequency of payments made and received, average transaction values, and risk associated with the holding bank and the payment beneficiary.
Self-service, AI-driven models that are easy to build and quick to deploy for instant scam prevention.
Organizations worldwide and across industry sectors rely on multiple layers
of defense from LexisNexis® Risk Solutions to win the fight against
scams and authorized push payment fraud.
Finance
Defend against impersonation, romance and other social engineering scams and stop authorized fraudulent payments with digital identity intelligence and AI-powered solutions.
Telecommunications
Provide online convenience for customers while blocking credential testing that precede scams with comprehensive solutions that detect suspicious behavior and deliver a trusted view of identity.
Gaming and Gambling
Ensure account integrity by moving proactively against fraudulent account manipulation and falsified transaction reversals.
Travel
Fight back against loyalty program fraud and repeat-booking scams, with a multi-layered approach to fraud detection.
Ecommerce
Deliver safer and more efficient transactions across channels with a layered defense that prevents scams, minimizes chargebacks and encourages trusted client relationships.
Detect and stop scams, authorized push payment fraud and other attack vectors
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Adopt a holistic, omnichannel approach across all customer touchpoints and stages.
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Aggregate digital, physical and behavioral data points to build a 360-degree view of digital identity.
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Flag anomalies and recognize indicators of risk to prevent scams before they conclude.
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Leverage AI-powered solutions and one of the industry’s largest consortium of intelligence for confident risk decisions.
Fighting Fraud With a Collaborative Approach
How collaborative data makes or breaks trust and drives sustainable growth. Explore the potential.
$1.026 trillion lost worldwide to scams.
Case Studies
The forthcoming Payment Systems Regulator (PSR) rules on statutory customer reimbursement of authorised push payment (APP) scam losses are poised to bring significant changes to the UK banking sector. Due to be implemented in October 2024, the reforms will for the first-time place 50:50 liabilities on both the victim’s bank and the recipient financial institution.
UK banks now face a race against time to configure processes to mitigate the risk of unwittingly onboarding fraudulent customers or allowing fraudulent funds to be received into customer accounts. Failure to do either could mean potentially significant increases in reimbursements to scam victims, with an inevitable impact on operating profits. With the October deadline fast approaching, Metro Bank teamed up with LexisNexis® Risk Solutions to tackle the PSR challenge head-on, yielding some impressive results.
Read More
UK banks now face a race against time to configure processes to mitigate the risk of unwittingly onboarding fraudulent customers or allowing fraudulent funds to be received into customer accounts. Failure to do either could mean potentially significant increases in reimbursements to scam victims, with an inevitable impact on operating profits. With the October deadline fast approaching, Metro Bank teamed up with LexisNexis® Risk Solutions to tackle the PSR challenge head-on, yielding some impressive results.
Since LexisNexis® Risk Solutions was first implemented, the bank has been able to identify 50% more mule accounts and has returned $965,000 of fraudulent funds to the victims of the money mules. Driving this success is the LexisNexis® Digital Identity Network®, which was able to reveal anomalous behavior indicative of money mules by analyzing attributes such as location, device and behavior anomalies.
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The core of Beyond Bank’s digital initiative is to deliver a customer-first strategy, and what it found was that the customers that were more vulnerable to digital fraud were least ‘technologically aware’. These vulnerable customers are often being duped via phishing attacks and mobile phone porting, leading to financial loss both for the customers and the bank.
Any solution had to protect all customers, as an opt-in approach would not reach those most vulnerable.
Read More
Any solution had to protect all customers, as an opt-in approach would not reach those most vulnerable.
Fight fraud at every stage of the customer journey
Acquire more clients while preventing account opening fraud
Facilitate risk-appropriate experiences in login and account management
Authorize more transactions and protect from payment fraud
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