As consumers globally continue to drive demand for a customer-centric digital world, companies are prioritizing their digital customer excellence strategies to retain and acquire new customers, which is advantageous for legitimate consumers, but may lead to opportunities for fraudsters.
Although the final weeks of 2021 will be remembered for the resurgence of the pandemic, driven by the new Omicron strain, the second half of the year marked the end of restrictions and the reopening of economies in many parts of the world.
What has become clearly apparent from analysis of the LexisNexis® Digital Identity Network® from July to December 2021 is that fraud is on the rise as consumer confidence returns.
Growth in bot and human-initiated attacks
Mobile vs. Desktop
Growth of mobile share
Mobile App vs. Mobile Browser
Growth of mobile app share
The LexisNexis® Risk Solutions Cybercrime Report is based on cybercrime attacks detected by the Digital Identity Network® from July-December 2021, during near real-time analysis of consumer interactions across the customer journey, from new account creations, logins, payments and other non-core transactions such as password resets and transfers.
The Digital Identity Network® and its near real time policy engine provide unique insight into global digital identities across applications, devices and networks.
LexisNexis® Risk Solutions customers benefit from a global view of risks, leveraging global rules within bespoke policies that are custom-tuned specifically for their businesses.
Find out more by downloading the most recent LexisNexis® Risk Solutions Cybercrime Report.
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