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Customer Support Information
ID Analytics®
- Email: Product Support
- Call: 800-354-6405
LexisNexis® Emailage®
- Email: Product Support
- Call: 408-200-5754
ThreatMetrix®
- Email: Product Support
- Call: 408-200-5754 / 888-270-2836
General Support
Education and Training: 800.201.6411
Accurint Customer Support: 866.277.8407
Billing Support Services
Invoicing and billing questions or issues.
Hours: 8:00 AM - 5:30 PM EDT
866-528-0570
Customer Accounting and Collections
Past Due Notices, Suspended Accounts and Terminated Accounts, Credit Card Updates, Payments and Payment Information.
Hours: 8:00 AM - 5:30 PM EDT
866-818-0183
800-915-8930
| General | 800-734-9293 | coplogic.support@lexisnexisrisk.com |
| eCrash Support | 866-215-2771 | ecrash.support@lexisnexisrisk.com |
| IyeTek Support | 888.949-3835 | iyetek.support@lexisnexisrisk.com |
| Education and Training | 800-201-6411 | |
| Billing | 800-734-9293 | |
| Accounting/Collections | 800-695-8252 |
InstantID® Q&A: 888-270-2836
888-270-2836
866-528-0780
866-237-2133
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Contact LexisNexis® Risk Solutions About a Security Issue
Security and privacy researchers
At LexisNexis Risk Solutions, we place the utmost importance on the security of our systems, the protection of privacy, and the responsible use of data. If you believe you have found a security vulnerability or privacy issue on a LexisNexis Risk Solutions website or product, please contact SecurityReports@LexisNexisRisk.com.
Media
Media can contact Kara Grady, Vice President, Corporate and Brand Communications at kara.grady@lexisnexisrisk.com.