A one-size-fits-all approach to identification and authentication is impractical; you don’t want to force your low-risk, easily identified patients and members to clear tedious hurdles every time they visit your portal.
On the other hand, if your portal security measures are too simple, you’re inviting unauthorized users into your ecosystem. Identity management authentication should be based on risk assessment. Security processes must automatically adjust to the threat-level posed by the individual and the digital interaction.
With flexible, customizable identity validation tools, your organization can automatically personalize the level of authentication based on relevant risk signals and identity intelligence, all while minimizing friction for your valued users