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Transform Insurance Claims
Management and Make Customers Whole Again Faster
The insurance claims process can be time consuming and costly. To deliver a smooth, efficient experience for your customers, you need fast access to accurate claim information. Manual processes and information gathering slows down your workflow. The minute you’re informed of the claim, every second counts.
Incorporating solutions that quickly provide more accurate data and insights into your workflow can help:
- Speed policyholders toward a resolution
- Improve accuracy
- Reduce operational costs
See what’s possible with cutting-edge auto claims and property claims insights
Solutions for Auto Claims Insurers
Get critical and actionable insights you need about parties, vehicles, coverages and more to keep claims moving quickly and with confidence.Solutions for Property Claims Insurers
Help accelerate the claims process, eliminate onsite inspections and cut operational costs, all while delivering five-star policyholder experiences.
Products You May Be Interested In
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Claims Datafill
Claims Datafill provides the party, vehicle and policy information that claim professionals need to quickly resolve claims and improve overall claims management. -
Claims Clarity
Improve claims improve workflow efficiency with party and vehicle intelligence -
Flyreel® for Claims
LexisNexis® Flyreel® for Claims is an AI-enabled property assessment solution that allows customers to initiate property claim inspections, for faster claims inspections. -
Police Record Insights
Police records are a rich source of information for adjusters. Capture and act on meaningful data elements to help optimize triage, inform models and improve claims outcomes. -
VINsights®
LexisNexis® VINsights® provides insurance carriers with critical data for the total loss claims management process.
Insurance Claims Solutions
Our auto and property solutions can help insurance carriers:
1. Elevate Customer Experiences
Create seamless customer experiences for policyholders throughout the entire claims process.
2. Improve Efficiency
Support adjuster productivity by identifying potential fraud earlier and accelerating investigations for high-risk claims.
3. Drive Operational Excellence
Enhance claims outcomes and satisfy customers through integrated, digital insights.
4. Access New Innovations
Stay ahead with solutions backed by decades of claims expertise, unparalleled analytics and a proven track record in guiding the industry forward.
5. Implement Flexible Solutions
Utilize a platform that supports multi-channel processes and communications, including mobile.
6. Reduce Costs
Enable lower cycle time and operational costs with claims solutions that empower carriers to optimize key steps of the claims process.
Insights and Resources
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White Paper
Supercharge Your Desk Adjusting with AI in Property Claims
Learn how AI-enabled property assessment solutions can help supercharge your desk adjusting, speed up claim resolution and enhance the customer experience
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Article
Reasons Consumers Hire Attorneys for Bodily Injury Claims
New LexisNexis Risk Solutions data reveals four insurance claims process shortcomings that drive injured claimants to seek legal help
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Blog Post
Help streamline property claims and reduce costs with LexisNexis® Flyreel® for Claims
LexisNexis® Flyreel® for Claims is an AI-enabled property assessment solution that allows customers to initiate property claim inspections on their terms.
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Webinar
Help Reduce Costs and Time for Property Claims Inspections
Watch the 30-minute webinar to see how LexisNexis® Flyreel® for Claims helps reduce cost and time for property claims inspections.
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Infographic
Four Reasons Why Consumers Seek Legal Counsel on Bodily Injury Claims
Four factors that prompted claimants to hire an attorney.
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Research
Shared Sentiments Among Consumers Who Hire Attorneys in the Auto Claims Process
Insights to help carriers better understand the factors driving attorney involvement in the auto claims process.
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White Paper
Claimant Experience with Insurers and Attorneys for Auto Claims
Empowering carriers with data-driven insights to address attorney representation for auto claims.
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White Paper
Auto Insurance Trends Report
Explore trends in driving violations, policy shopping, claims and vehicle safety that impact the U.S. auto insurance industry.
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White Paper
Auto Customer Claims Experience
Customers still report dissatisfaction with the auto claims experience. Hear what customers say carriers get right and wrong with the claims process.
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Blog Post
Auto Total Loss Small Changes Can Help Yield Big Results
Today, auto total losses are even more important for carriers to get right, and data will optimize how your people, processes and technologies work. As this subset of claims continues to rise, we cannot ignore how even small changes can help yield big results.
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Blog Post
How Triaging Claims with Clarity Enables Faster Closed Claims
Fast-track over 80% of auto claims by triaging with clarity at first notice of loss and improve the claims customer experience.
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Webinar
Automated Claims Triage
How automating claims triage accelerates claims handling and improves the customer experience. Listen now.
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Blog Post
Holidays and risky driving behaviors can impact risk profiles
As we head into the extended holiday season, risky driving behaviors will likely continue to rise. What impact can auto insurers see on their risk profiles?
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White Paper
2021 Future of Claims Study
The COVID-19 pandemic accelerated our journey toward claims automation, and there’s no turning back. Download the 2021 Future of Claims Study to learn more.
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Blog Post
Building a Virtual Claims Workflow
The secret sauce of successful virtual claims processing is a blend of technology application, third-party relationships, workflow transformation and speed.
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Blog Post
Toward a Touchless Claims Future
As insurers and consumers get more comfortable using technology, non-injury claims can be handled entirely through automated or touchless processing
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Video
What is Virtual Claims Handling
With virtual claims handling, a smartphone and an app can shave days off claims processing time.
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Video
Challenges in the Total Loss Claim Management Process
Insurance carriers face challenges in settling total loss claims
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White Paper
2019 Future of Claims Study
2019 Future of Claims Study: Balancing Claims Automation and Empathy LexisNexis Risk Solutions surveyed both insurance carriers and consumers for our 2019 Future of Claims study to determine whether carrier motivations are aligned with consumer needs.
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Article
Boosting Claims Handling Efficiency with Digital Police Report Data
Digital capabilities are making police report retrieval and utilization more efficient while creating new opportunities for carriers.
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Article
Top 10 Claims Trends to Watch in 2018
Top 10 Claims Trends to Watch in 2018. In 2018, we expect to see an acceleration in claims automation.
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Infographic
The Impact of More Data Earlier in the Claims Process
The Impact of More Data Earlier in the Claims Process
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Webinar
Claims Automation Webinar
Claims automation webinar on claims-handling effeciency and fraud mitigation
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Infographic
Is the Future of Claims Touchless?
Insurance claims infographic on various claims handling processes
Have a Sales Representative Contact Me
Thank you.
We appreciate your interest.