Four Reasons Why Consumers Seek Legal Counsel on Bodily Injury Claims
Four factors that prompted 15% of claimants to hire an attorney
In 2024, LexisNexis® Risk Solutions conducted a survey of 1,000 U.S. consumers to inquire whether they leveraged an attorney for their bodily injury auto claim.
Key insights reveal:
- Out of the 1,000 surveyed, we found that 70% hired an attorney.
- 15% of that group that hired an attorney had not initially intended to seek legal counsel.
- Among this 15% subset, 61% say it was “the way things were going” with the third-party carrier that prompted them to hire an attorney.
View the infographic to uncover four factors that prompted some claimants to seek legal representation, even when they hadn't planned to initially.
Explore additional content related to these research findings in the Related Resources section below.
Access Full Infographic
Download InfographicRelated Resources
Research
Shared Sentiments Among Consumers Who Hire Attorneys in the Auto Claims Process
Insights to help carriers better understand the factors driving attorney involvement in the auto claims process.
White paper
Claimant Experience with Insurers and Attorneys for Auto Claims
Empowering carriers with data-driven insights to address attorney representation for auto claims.