Contact Strategies

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Streamline Contact Workflows and Accelerate Debt Recovery

Strengthen your collections process with powerful search tools to quickly and more accurately contact the right individual and connect with hard to contact consumers.
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Use Deeper Consumer Insights to Contact More Accounts in Less Time

Integrate reliable and relevant differentiated data insights directly into your operations and workflows to reduce manual processes and search costs, expedite time to collect and maximize recovery.

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Increase Contact Efficiency

Automate access to more accurate and more complete consumer information to find the right party quickly, before other collectors can make contact
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Optimize Skip Tracing

Streamline your skip trace search process, locate hard-to-find contacts and improve performance for stronger debt recovery
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Improve Collection Rates

Boost operational efficiency and maximize debt recovery with insights that allow you to act first while maintaining legal and regulatory compliance

Your organization can’t afford to lose time due to outdated account information and inefficient, manual processes.

As the collections landscape continues to evolve, gaining access to the right information is more business critical than ever.  More accounts are entering collections and recovery, amid rapidly evolving regulatory environments. Meanwhile, individuals are changing addresses, emails, phone numbers and employers more frequently, and collections departments face increased competition for the same distressed consumers with limited resources to repay.

With the right insights, collections agents can create personalized recovery plans that consider the way consumers wish to be contacted.

Automated updates can also help streamline the customer search experience. Empower your collections agents with easy access to industry-leading data quality and credit risk insights that can help maximize debt recovery efficiency and ROI.


Stop sifting through mountains of unverified data from multiple siloed sources


Upgrade your collection workflows with more productive searches, automated account monitoring, contact information update alerts and precision account segmentation.

Strengthen Skip Tracing Strategies 

Simplify your workflow with skip tracing tools that help you access critical collection details more quickly, with useful insights such as first- and last-seen dates, known relatives and associates, and new addresses.

Gain access to public and proprietary information gathered from a broad range of reliable alternative data sources.

Unique, intuitive tools that offer “Next Steps" and "We Also Found" links help you dig deeper to find hidden consumers.
Discover Effective Skip-Tracing Solutions


Improve Likelihood of Recovery

Get the detailed data you need to build a clearer view of consumers.

Leverage these insights to expand your search capabilities, enhance and refine recovery strategies, and accelerate your ability to take action on the most potentially valuable accounts.

Reduce time-consuming contact research with Accurint® for Collections and stay focused on successful collections.
Streamline Contact Workflows
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Work smarter, make contact sooner and collect more debt with our powerful contact strategy tools

LexisNexis® Phone Confidence Indicator 

Get notified of phone number changes that could impact your workflow.

LexisNexis® Accurint® for Collections – Contact and Locate Workflow

Simplify skip trace efforts with access to more right-party contacts.

LexisNexis® Phone Disconnect Verify

Connect to more right-party contacts and collect faster.


Put our robust debt recovery contact strategy solutions to work for you.

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Markets we serve


Improving Contact Outcomes for Debt Recovery Initiatives Across Industries

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Financial Services

Updated consumer information to help lenders with loan servicing and improving outcomes at every stage of collections.
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Debt Buyers

Targeted insights to help debt buyers drive performance across collections efforts.
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Third Party Collection Agencies

Streamlined solutions to help third parties increase efficiency and drive profitability while operating within client compliance guidelines.
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Business Process Outsourcers (BPOs)

More accurate consumer information to help increase contact and collection rates while maintaining compliance throughout recovery initiatives.

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Alternative Lending

Powerful, compliant collections solutions for
marketplace lending.
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Law Firms

Support for legal recovery strategies that help increase profitability while reducing the risk of noncompliance violations.

Insights and Resources

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LexisNexis® Risk Solutions Collections and Debt Recovery Contact Strategy Tools
Can Help Streamline Collection Workflows and Increase Financial Returns.

Contact us to learn how to search smarter and collect faster.