Identity Management for Healthcare
Verify, resolve and enrich member and patient identities to reduce risk, improve data integrity and streamline workflows for health plans, retail pharmacies, life sciences and healthcare providers.
Create a Single Source of Truth for
Member and Patient Identities
Fragmented individual journeys. Incomplete records across disparate systems. Ever-growing digital security risk. While verifying and managing member and patient identities faces more roadblocks than ever, it's absolutely critical for healthcare organizations to get it right.
Identity management for healthcare from LexisNexis® Risk Solutions delivers end-to-end identity verification, resolution and enrichment. Together, these help you build more complete patient and member profiles, enabling both greater efficiency and better care.
Verify: Assess User Identities and Detect Potential Threats in Real Time
Prevent fraud and build trust with every digital interaction. LexisNexis Risk Solutions delivers real-time identity verification from account registration and login to ongoing portal access for patients, members and staff. For further protection, we layer near-instantaneous risk analysis with verification and authentication measures to help detect potential threats and assess user authenticity in real time.
Why Identity Verification Matters
Differentiate genuine users from high-risk threats quickly and easily
Safeguard critical data and systems from threat actors
Improve patient and member engagement through secure, friction-right user experiences
Increase digital portal adoption, reducing operational burden and administrative costs
What Sets our Identity Verification Apart
Multi-layer defense capability, leveraging best-in-class industry standards, supporting HIPAA compliance
Real-time risk decisioning platform that applies risk-based verification to balance security and user experience
Flexible and configurable tools that integrate with existing workflows, including leading IAM platforms
Resolve: Develop Unique, Persistent Patient and Member Profiles
Create unified patient and member profiles that help streamline operations across your organization. Help eliminate duplicates and errors, building reliable, actionable records from every interaction.
Why Identity Resolutions Matters
Create a more reliable view of patient and member populations
Protect identities and health information with non-SSN identifiers
Merge and de-duplicate records to improve efficiency and standard of care
35%
of All Denied Claims
Result From
Inaccurate Patient Identification2
Increase Care Costs by
$1700-$1950
per Patient1
Cost Hospitals an Average of
$2.5 Million
in Lost Payments Annually2What Sets Our Identity Resolution Apart
Our proprietary technology links disparate data with 99.9% precision, assigning unique identifiers
Persistent, unified identity records help improve record matching and interoperability
Robust demographic intelligence ensures names, addresses, emails and phone numbers are regularly updated
Enrich: Enhance your resolved records with insights to drive action across workflows
Link actionable insights on essential points in a patient or member's journey to build a more robust profile. Social determinants of health, behavioral insights and even consumer-managed clinical insights enable better care and support better engagement and outcomes.
Why Identity Enrichment Matters
Enable seamless data exchange across systems and organizations
Support operational compliance measures
Streamline enrollment and support billing, reconciliation and outreach workflows
What Sets Our Identity Enrichment Apart
Critical, actionable insights on patient journeys support a 360-degree view of patients and members
Social, behavioral and consumer-managed clinical data drives deeper understanding of the complete patient journey
Transform care coordination strategies with insights that connect lifestyle, health and outcomes
Drive Better Decisions With a Single Source of Identity Truth
Identity management from LexisNexis Risk Solutions can turn fragmented, disparate records into unified, enriched profiles across patient and member lifecycles. With more than 50 years of deep data management and identity resolution expertise, we offer the right combination of unparalleled data resources and award-winning technology to serve your identity management needs.
Identity Management Solutions
You Can Trust
Detects suspicious behavior by analyzing digital user patterns through combining device assessment, behavioral biometrics and a contributory network to verify both the person and device involved in transactions.
Transform your engagement efforts by improving and maintaining patient and member data.
Enabling a deeper understanding of how social drivers of health impact an individual's access to care, health outcomes and healthcare costs.
Discover the Power of Trusted Patient Identity Management
Contact Us
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1Journal of AHIMA, 2024. How HI Professionals Can Play an Active Role to Improve Patient Matching. https://journal.ahima.org/page/how-hi-professionals-can-play-an-active-role-to-improve-patient-matching
2Black Book Research, 2021. Improving the Patient Identification Process and Interoperability to Decrease Patient Record Error Rates. https://www.blackbookmarketresearch.com/blog/improving-the-patientidentification-process-and-interoperability-to-decrease-patient-record-error-rates