The Power of One—A Complete DMV Suite Empowering Your Service, Your Mission, and the Lives You Touch
Driving Trust in Every Transaction
How We Help Departments of Motor Vehicles (DMVs)
LexisNexis® Risk Solutions empowers Departments of Motor Vehicles (DMVs) to lead the future of citizen service.
We provide solutions for instant identity confidence, seamless payments, modernized vital records, and AI-ready data. Our platform is built to ensure you meet modern demands without compromising compliance, security, or the citizen experience.
Our Core Capabilities for DMVs:
• Identity Assurance
• Secure Payments
• Vital Records Modernization
• AI-Ready Data Management
We adhere to the highest standards of compliance and security, including NIST IAL2, PCI Level 1, NACHA, FedRAMP-aligned infrastructure, and ISO/IEC 18013-5 & -7 for mobile driver's licenses (mDLs).
What Challenges Do DMVs Face Today?
State DMVs must balance identity verification, payment processing, and data reliability while navigating several key challenges:
What are the primary security risks
for DMVs?
Why is data maintenance critical for DMVs?
How does vital records verification impact DMV operations?
What makes payment processing complex for DMVs?
How do citizen expectations affect DMVs?
People now expect the same seamless, digital experiences from government agencies that they receive from private companies. DMVs must deliver this high level of service while operating under strict budgets and compliance rules.
Your Partner in DMV Transformation
LexisNexis® Risk Solutions helps agencies transform these challenges into opportunities. Our proven solutions empower DMVs to strengthen public trust and improve operational efficiency.
With our solutions, you can:
-
Verify identities in real time: Instantly confirm identities with precision to prevent fraud.
- Modernize vital records: Digitize and automate the verification of vital records, a service trusted by over 500 agencies nationwide.
- Simplify and secure payments: Unify all payment channels onto a single, secure platform.
- Strengthen data management: Ensure your data is clean, governed, and ready for future innovations like AI.
Core Capabilities for DMVs
LexisNexis® EssentialID™ for Identity Assurance
LexisNexis® EssentialID™ provides real-time identity verification and authentication to support critical DMV functions.
Key Features:
- Intelligent orchestration for real-time verification and decisioning.
- Leverages digital, physical, email/phone, and behavioral intelligence.
- Supports NIST IAL2 standards for high-assurance identity proofing.
- Integrates with third-party and agency-specific datasets.
- Powered by intelligence from our expansive Digital Identity Network®.
Our payments platform is purpose-built for government efficiency, enabling agencies to accept and reconcile all payment types securely, 24/7.
Key Features:
- One unified point of reconciliation across all locations and channels.
- Same-day settlement and automated notifications.
- Meets PCI Level 1 and NACHA requirements for maximum security.
- Eliminates the need to store resident card data on your network, reducing risk.
LexisNexis® VitalChek® is the leading solution for modernizing vital records issuance and verification, trusted by over 500 agencies across the U.S.
Key Features:
- Paperless applications with integrated identity verification and payment processing.
- Comprehensive services including lobby kiosks, call center support, and a digital mailroom.
- Accelerates REAL ID issuance with Digital Birth Credentials.
We provide the foundation for citizen-first service and scalable AI adoption through robust data management solutions.
Key Features:
- Batch processing and continuous monitoring to maintain data quality.
- Master Person Index capabilities to create accurate, unified identity views.
- Built-in security and governance to ensure safe and effective AI adoption.
Let’s reimagine what’s possible for your agency. Focus on what matters most: delivering fast, frictionless, citizen-first service.
Frequently Asked Questions (FAQ)
Q: How does LexisNexis Risk Solutions help DMVs improve citizen trust?
A: We help DMVs improve trust by providing the tools for instant identity verification, secure payment processing, and reliable data management. These capabilities ensure that every transaction is fast, secure, and accurate, which strengthens public confidence.
Q: Are your solutions compliant with federal and industry standards?
A: Yes. Our solutions are designed to meet stringent standards, including NIST IAL2 for identity, PCI Level 1 for payments, and NACHA rules. Our infrastructure is FedRAMP-aligned, ensuring a high level of security and compliance.
Q: Can your identity verification services be used for REAL ID issuance?
A: Absolutely. Our LexisNexis® EssentialID™ and LexisNexis® VitalChek® solutions are key tools for supporting REAL ID compliance. They enable real-time identity proofing and digital verification of vital records like birth certificates, which streamlines the issuance process securely.
Q: What types of payments can we process through your platform?
A: Our platform allows you to accept and reconcile all major payment types, including credit cards, debit cards, and ACH (eCheck) transactions, through a single, secure system. This applies to payments made in-person, online, or via mobile.
Q: How do your solutions prepare our DMV for the future of technology, like AI?
A: Our data management services focus on creating a "single source of truth" for citizen data. By cleaning, linking, and managing records to create a Master Person Index, we provide the high-quality, governed data foundation necessary for successful AI and automation initiatives.