Understanding the Challenges in Total Loss Claim Management

Watch the video to gain insight on the challenges insurance carriers face in handling total loss claims
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Understanding the Challenges in Total Loss Claim Management

Can Insurers Improve the Total Loss Process?

For many years, the total loss claim process has been a significant trouble spot for insurance carriers. Acquiring the data needed to complete transactions has resulted in declining customer satisfaction. With total loss frequency trending upward, the stakes are even higher for claim departments. In this video, Omar Nieves, Director, Claims for LexisNexis Risk Solutions provides insights into the types of challenges claims adjusters face in gathering the required data to facilitate a total loss claim.