VINsights for Total Loss Claims Management

VINsights provides critical data for the total loss process, including Registered Owner Name; Titled Owner Name; Lienholder; Mileage; Branded Title Status; State Taxes and Fees; and Lienholder Payoff Information.

Settling total losses can be complicated, in part because of the wide variety of data required to settle these claims. With total loss frequency increasing and customer satisfaction levels decreasing, many carriers are struggling to reduce total loss cycle time. In 2020, more than 6% of insureds switched insurance carriers within 90 days of a total loss, with some insurers experiencing more significant attrition. *

The process for settling total loss claims requires answers to several questions: Who is the Registered Owner and the Titled Owner? Are there one or more lienholders? How much is owed on the lien? What state taxes and fees need to be considered in the final settlement? What if you could quickly get all the information you needed to settle a total loss claim, all in one place and all at one time?

Handle Total Loss Claims More Efficiently and Effectively
VINsights delivers the registered owner's name, titled owner's name, lienholder of record, mileage, state taxes, and fees, lienholder payoff, and branded title status data you need exactly when you need it to settle a total loss. Drawing from multiple sources and delivered through a single, integrated service, the solution provides robust, actionable data so you can resolve total losses quickly and with confidence.

Better Serve Your Customers with Speed and Confidence
Customers want their claims resolved quickly. Swift claims processing has become a competitive differentiator. VINsights helps reduce total loss claims cycle time while improving the quality and depth of vehicle owner and lienholder data available to you. That means you can more quickly and confidently close total loss claims and keep your customers happy, too. By using VINsights, your team can spend less time verifying owner and vehicle data and more time focusing on serving your customers.

How can VINsights impact your total loss claim process?

	Reduce total loss cycle time by arming staff with   real-time data.
	Achieve greater claims accuracy with   robust multi-sourced information available.
	Improve workflow efficiency by receiving integrated     actionable data when it’s needed.
	Eliminate administrative errors through automated   data verification.
	Improve customer satisfaction levels through more   efficient and accurate total loss claims processing.