LexisNexis InstantID Q&A for Healthcare

LexisNexis® Q&A verifies the identity of patients, medical staff and pharmacists.

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LexisNexis® InstantID® Q&A put safeguards in place to protect patient data without creating unnecessary inconvenience to individuals with the right to access the data.

This online XML solution leverages our robust identity data, proprietary LexID® linking technology and HPCC computing platform to determine the validity and veracity of individuals being enrolled into plans via the health care Exchange, by brokers, detecting potential identity health care fraud.

Patient Portal

Works with Epic MyChart® 


Now available with InstantID Q&A for Healthcare and Instant Verify

Protect Patient Data

Validate identities in real-time

Easy Accessibility for Patients

Involve patients in managing their health


  • Improve the user experience by making it easy for the right individuals to access their data
  • Standardize controls and improve security regardless of device used
  • Increase patient portal enrollment and use for better patient engagement
  • Streamline onboarding of new accounts and processing for repeat activities
  • Reduce administrative costs of manually authenticating users
  • Minimize the risk of loss from fraud by strengthening security measures
  • Decrease call volume for self-service activities such as prescription management and refill


  • Knowledge-based authentication
  • InstantID Q&A offers turnkey implementation for ease of use
  • Identity quiz customization
  • Easy-to-use web portal with turnkey authentication processing

Get it now: For more information about InstantID Q&A for Healthcare, please call 866.396.7703.

MyChart® is a registered trademark of Epic Systems Corporation.

Press Release

LexisNexis Risk Solutions Identity Verification and Authentication Now Available to Health Systems using Epic to Validate Users Accessing the MyChart® Patient Portal


Balancing Cybersecurity and Member Engagement

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InstantID Q&A for Healthcare provided by LexisNexis are not provided by “consumer reporting agencies” as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681, et seq.) (“FCRA”) and do not constitute a “consumer report” as that term is defined in the FCRA. InstantID Q&A for Healthcare may not be used in whole or in part as a factor in determining eligibility for credit, insurance, or employment or for any other eligibility purpose that would qualify it as a consumer report under the FCRA. Due to the nature and origin of public record information, the public records and commercially available data sources used in reports may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly or incorrectly, and is generally not free from defect. This product or service aggregates and reports data, as provided by the public records and commercially available data sources, and is not the source of the data, nor is it a comprehensive compilation of the data. Before relying on any data, it should be independently verified. LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Copyright © 2018 LexisNexis. All rights reserved.