First Party Fraud: Detection and Prevention

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First Party Fraud

Expose Customer Dishonesty and Put a Stop to First Party Fraud

Uncover customer identity manipulation and misuse and spot suspect behavior with industry-leading cross-industry insights and powerful AI-driven analytics. 
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Stop first party fraud in its tracks with market-leading cross-industry intelligence and AI-powered analytics that helps uncover bad intent.

Our results for clients include:

100%

increase in mule detection rates for a UK Tier one bank, successfully detecting fraud worth $469K1

328%

uplift in detection of bonus abuse, voucher and discount fraud for EMEA ecommerce merchant1

15%

reduction in fraud losses tied to chargebacks for one of the world’s largest cryptocurrency platforms1

<0.2%

chargeback rate for global online dating platform1

First party and chargeback fraud grows to 43.6% of all fraud types.2

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Detect the undetectable to help stop first party fraud

Analyzing identity attributes highlights subtle manipulation of personal information

Combining identity intelligence from public and proprietary sources alongside inquiry data contributed by a cross-industry consortium helps deconstruct a customer’s identity to show slight variations in identifiable information, suspicious patterns and deliver actionable insights.
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The right signals can help reveal when a genuine-looking customer has fraudulent intent.

Establish trust in the identity from the outset. Although your customer will pass IDV checks and, on the surface, look to be genuine, there are telltale signs hidden within their digital footprint.

A trust and confidence score delivers high predictability of trustworthiness.

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Strengthening defenses together

Add a powerful protection layer against first party fraud through collaboration. Share intelligence with a like-minded network to provide benefits for the whole community.

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First Party Fraud - Monitoring Behavior

Monitoring behavior exposes dishonest activity

Fraudulent intentions can emerge after onboarding. Using transactional indicators such as shopping cart analysis and refund-specific attributes can capture suspicious anomalies in behavior.  

A united view of transactional history across payment channels and non-payment journeys supports investigations into falsified claims.

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Global knowledge. Local expertise

We work with multiple industries in over 200 countries and territories.

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Financial Services

Protect sensitive account information and unauthorized access. Establish true digital identity with a multi-layered approach to verification and authentication.
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markets telecommunications icon

Telecommunications

Ensure the customer accessing their account is who they claim to be. Fight account takeover with real-time insight that provides a 360° view of the customer
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Ecommerce

Deliver a safe, efficient omnichannel experience. Protect sensitive customer information, minimize false positives and reduce chargeback.
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Gambling and Gaming

Enable more secure play and safeguard withdrawals. Protect customer accounts from the consequences of account takeover.
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markets travel icon

Travel and Hospitality

Protect travelers' accounts and loyalty programs with smarter fraud and behavioral attributes to flag suspicious account activity
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Recognized around the world for award-winning technology

FRAUD REDUCTION INTELLIGENCE PLATFORMS Award
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Chartis RiskTech Quadrant® Category Leader Award Payments Fraud Solutions 2025
Chartis RiskTech Quadrant® Category Leader Enterprise Fraud Solutions 2025
Regulation Asia Awards for Excellence 2024
Chratis Retail Finance Analytics 50 Identity Analytics Awards
Datos Insights Impact Awards 2024
Cyber Security Excellence Awards 2023
Vendor Evaluations Datos Best In Class 2024
Fintech Breakthrough Award 2023
Fraud Prevention Software Market Leader
Future Digital Awards Platinum Award Fraud and Security Innovation of the year

Fight fraud at every stage of the customer journey

Increase trust and stop fraudulent attempts at account opening

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Facilitate risk-appropriate experiences in login and account management

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Authorize more transactions and protect from payment fraud

Safeguard your customers against authorized transfer scams

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References:
1. LexisNexis® Risk Solution internal customer studies
2. LexisNexis® Risk Solutions Cybercrime Report 2026

This article is for educational purposes only and does not guarantee the functionality or features of LexisNexis products identified. LexisNexis does not warrant this article is complete or error-free.