Carriers shouldn’t have to cherry-pick which properties get inspected, but the high cost of boots-on-the-ground inspections makes it hard to get a complete view of risk on as many properties as carriers would like.

That’s a problem, because 70% of U.S. homeowners rely on their carrier to ensure they have adequate home insurance. Turn challenges into opportunities with consumer insights.

• 72% of homeowners are willing to pay higher premiums to have the right coverage and limits in their home insurance policy
• At renewal, 82% of homeowners assume more or equal responsibility as their carrier for collecting information to determine insurance coverage
• 71% of homeowners who are aware of a consumer-led mobile method for home inspections like it—compared to 65% of those who are aware of and like in-person inspections

• Homeowners with the Set It & Forget It mentality (47%) are more distanced from their home insurance and may be more likely to have hidden risks to their property. By offering a mobile method for visual inspection, carriers can uncover hidden risks and ensure homeowners have adequate coverage—especially at renewal.
• Homeowners with the Insurance Involved mentality (37%) are more engaged with their home insurance. By offering a mobile method for visual inspection, carriers can engage these homeowners while mitigating the operational costs of serving them.

Download the full report to learn more consumer insights that can help you understand what really matters to homeowners—and how to turn challenges into opportunities.