ATLANTA — LexisNexis® Risk Solutions, a leading provider of data and analytics for the insurance industry, announced that its recently launched LexisNexis® Claims Clarity solution is providing insurers with greater confidence to fast-track claims using real-time data insights, coming to decisions faster and further enhancing the claims customer experience.
In addition to drawing data from claims history and police reports, Claims Clarity provides key attributes to adjusters from public records. This additional set of attributes provides a more complete understanding to adjusters of the first party, third party and vehicles involved in a claim, enabling carriers to fast-track or triage claims with a clear line of sight.
“At LexisNexis Risk Solutions, we spend a lot of time speaking with insurers about claims triage, because if done right, fast-tracking claims greatly streamlines their processes while simultaneously improving the claimant/customer experience,” said Tanner Sheehan, vice president and general manager, U.S. claims, LexisNexis Risk Solutions. “With the right data integrated at the first notice of loss, adjusters don’t have to belabor straight-forward, non-injury claims, and can instead confidently apply focus where it’s meaningful.”
In addition to greater visibility into the parties and vehicles involved in a claim, Claims Clarity:
Recently, LexisNexis Risk Solutions and Shift Technology announced an alliance that enables insurance carriers to seamlessly incorporate Claims Clarity data and analytics into Shift’s insurance decisioning artificial intelligence (AI) models. As a result, carriers are better able to predict fraud and risk at the first notice of loss.
“We know data holds the key to setting everything into motion quickly,” said Frank Cesario, director, U.S. claims, LexisNexis Risk Solutions. “When you combine the fact that more consumers than ever before prefer the virtual claims process with the ongoing staffing shortages our customers continue to experience, insurers who can quickly adapt stand a greater chance to outpace competitors.”
About LexisNexis Risk Solutions
LexisNexis® Risk Solutions includes seven brands that span multiple industries and sectors. We harness the power of data, sophisticated analytics platforms and technology solutions to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.