Historically, motor vehicle records (MVRs) have been the gold standard for insurers to assess the risk associated with a driver for new violations. However, LexisNexis studies have revealed that a motor vehicle record (MVR) does not always reflect all violations associated with a driver. For example, a driving violation from one state may not be recorded in another state in a timely manner.
Consider the high-profile case of a commercial truck driver who was acquitted of the deaths of seven motorcyclists. As per the Associated Press: “At the time [of the accident], [commercial truck driver] Zhukovskyy’s license should have been revoked because he had been arrested in Connecticut on a drunken driving charge in May 2019. Connecticut officials alerted the Massachusetts Registry of Motor Vehicles, but Zhukovskyy’s license wasn’t suspended due to a backlog of out-of-state notifications about driving offenses. The Connecticut case is pending.”1
While this example isn’t about insurance coverage, it highlights one of the limitations of MVRs as a risk-decisioning tool. As we will see, latency of updating records is one issue—but it isn’t the only one.
When looking at the world of traffic violations, the violation generally begins in the court. In an ideal world, all traffic violations would be transferred automatically from the court to the state Department of Motor Vehicles (DMV). However, in reality, only a subset of court violations makes it to the DMV.
An MVR may not report all of a driver’s violations for a variety of reasons:
One key example would be the process whereby traffic violations are transferred from the court to the state Department of Motor Vehicles (DMV), and the states monitor driver violations using a point system and/or occurrence system to track habitual drivers. States add points to a driver’s license upon conviction of certain violations. The point system varies by state and as points are accumulated within specific periods (i.e., 12 or 24 months), the state can suspend or revoke a driver license when the total points exceed the state’s threshold. Additionally, certain criminal offenses (e.g., DUI, vehicular homicide and driving without carrying insurance) can lead to an immediate driver’s license suspension, cancellation or revocation. States report these Withdrawals and Administrative Actions on the drivers MVR.
To be clear, MVRs provide key insights into risk of a driver, but they aren't as comprehensive as many insurers believe them to be. To obtain a more complete picture of risk, insurers need to go beyond the gold standard, to leverage a platinum standard of MVR plus court data.
Internal LexisNexis® Risk Solutions data analysis reveals that combining MVR data and court data uncovers 14% more violations than just referring to an MVR. That includes:
Notably, minor violations can be more indicative of risk than their name might imply. Our research identified four minor violations with not-so-minor implications on risk and rating. To learn more, download our report Take Control of Driving Risk Changes
MVRs can be a significant expense. Nationally, the cost of MVRs has increased from an average of $6.63 in 2005 to $11.10 in 2024. In addition, MVR costs may increase on short notice, creating additional unpredictability that can make it challenging for insurers to balance the budget and assess risk.
In this situation, some insurers may be considering ordering less data: either MVR records or court records, but not both. However, this short-term strategy can have negative long-term consequences. Without a complete picture of risk, insurers may acquire customers they don’t actually want on their books—customers that build out claims and drive-up loss costs down the road.
Notably, market solutions can help insurers get a more complete picture of risk and better manage underwriting budgets. LexisNexis® Driving Behavior 360 searches, aggregates and analyzes driving records from multiple national sources, including MVRs and court data.
With the combination of court data and MVR data, insurers can benefit from the platinum standard of data that provides underwriting insights. That can help insurers:
What you can do about it:
1https://apnews.com/article/new-hampshire-motorcycles-crash-ab3ce88659959edae9a258f52cb8bce3