Provide Pharmacy Customers with Positive, Secured Digital Experiences

Powerful Technology to Enable a Seamless, Secure Portal Experience for Your Patients

Identity verification in pharmacies is a critical process designed to ensure that medications are dispensed safely and appropriately. This involves confirming the identity of patients through various methods, such as requiring government-issued ID, utilizing digital verification systems, or confirming prescriptions via healthcare providers.
The main goals of identity verification are to prevent prescription fraud, reduce the risk of medication errors, and protect patient privacy. With the rise of telehealth and online pharmacy services, the need for robust verification methods has increased, leading to the adoption of technologies like biometric scanning and secure online portals.
However, pharmacies must balance security with efficiency, ensuring that verification processes are user-friendly while still safeguarding against potential misuse. Ultimately, effective identity verification helps maintain the integrity of pharmaceutical services, promotes patient safety and improves customer engagement and loyalty. 

Technological solutions streamline security

Solutions that offer low friction in both digital and physical identity verification can balance risk and consumer experience, enabling pharmacies to safely interact with users with minimal disruption to the customers’ online interactions. 

Security is critical to maintaining trust

Businesses with inadequate fraud detection and prevention can face significant financial losses, as well as negative effects on brand reputation, loss of trust and lost patients. 

Efficiencies reduce workload

With critical staffing constraints, efficiencies such as online identity verification and other digital tools have the potential to minimize burnout and maintain operations.

Build trust with regulatory compliance

Numerous regulations require businesses to safeguard health information. Compliant identity proofing safeguards both consumer and pharmacy data, enhancing trust and security.