Help Your Members:
Provide Quality Improvement Initiatives Before It's Too Late

Much about life as we knew it has changed in 2020 as a result of the coronavirus pandemic. Many of us have made efforts to stay home as much as possible in order to protect ourselves and others. One of the unfortunate and concerning side effects of staying home to avoid exposure to the virus has been the resulting number of missed healthcare tests and screenings for chronic conditions. Many of the impacts of health conditions such as COPD, diabetes and heart disease can be mitigated with early diagnosis, but without being able to implement routine clinical care, your members may experience worse health outcomes in the long run.

COVID-19 is affecting members' long-term health outcomes in other ways too. Many of your members may have experienced job loss, financial strain and social isolation to name a few. Without proper care coordination, these social determinants of health indicators become barriers to healthcare improvement, making now an ideal time to review the steps your health plan can take toward quality improvement planning.

Additionally, patient data, which already fluctuates at a swift rate, has begun to change even more quickly as a result of so many Americans changing locations. This poses a challenge to your ability to maintain routine communications, to share new information and resources with members, and to implement care improvement programs.