The COVID-19 pandemic has pushed new healthcare technology priorities ahead of old ones since the outbreak began in February 2020.
Prior to the pandemic, LexisNexis Risk Solutions assembled Chief Information Officers (CIOs), all members of the College of Healthcare Information Management Executives (CHIME), to facilitate conversations around healthcare data governance, privacy and how to address vulnerable populations. All of these technology topics are still relevant – and in some cases even more urgent – as we look to the coming months and years for healthcare delivery in a post-COVID world. Let's check in on the state of technology in healthcare.
The success of connected care begins with improving the quality and reliability of patient data. Something care providers of all sizes struggle to maintain, especially now. But as global technology behemoths speak of mobile health records, personal health data exchange and monitoring patient vitals through wearable devices, a healthy dose of reality resonates among the people charged with making it happen in the patient care environment. It must begin with improving the accuracy of patient data.
Therefore, healthcare technology goals, such as accurate patient information, linked patient records, interoperability and cybersecurity continue to be at the forefront. The pandemic has only amplified the need for these technologies to become realities in healthcare.
With the move to telemedicine and remote workforces, the lens is even more focused on identity management practices and security protocols. Allowing the right person access to the right records, and ensuring the proper patient is getting the right care, is more critical than ever as the pandemic continues to churn through the U.S. These technology needs have not changed, they've only become more critical to ensure proper medical care and to improve healthcare delivery from providers.
Lastly, the pandemic has also intensified the need for technology to help us better understand how social factors impact patient health, healthcare access and outcomes. COVID-19 brought the integration of social determinants of health into care planning to the forefront. Data showed that the virus spread most quickly through densely populated cities, anddisproportionately impacted vulnerable populations. Integrating social determinants of health data into care models can address these disparities and provide better medical care to vulnerable populations.
Health system technology departments can’t achieve the vision of connected care by working in isolation. It requires a true team approach. As the COVID-19 fight has continued, we’ve seen healthcare organizations proactively come together to share data and knowledge in an effort to better understand the disease and optimize care delivery. Cross collaboration between health systems, government agencies and academia will remain critical, helping to forge a faster path to data-driven insight around issues like resource allocation, improved outcomes, disease prevention and cost containment.
Download this research paper to gain insights into how information security, privacy, operations, compliance, clinical and accountable care teams are handling the impact of COVID-19 on healthcare technology.
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