Customer Spotlight

“In working with another agency to investigate a potential serial hate crime offender, I was able to use the detailed narrative data in Accurint® Virtual Crime Center to identify the MO of the subject going back at least 7 years and up and down the state."

- Crime Analysis Supervisor Michelle Kelly, San Bernardino County Sheriff-Coroner's Department 

"The assistance from the Special Investigations Unit brought me out the rabbit hole I was about to sink into with this case and I will always thank you.”

- Criminal Investigator Medina, Federal Law Enforcement Agency

"On August 27, 2020, an Oxnard PD Officer John McBride responded to a call from an 87-year-old female who was certain that her 90-year-old husband went missing under suspicious circumstances just minutes earlier. Before the officer initiated a search for the elderly male, I did an Advanced Person search to see if we had prior missing person reports on him and where we might have picked him up before.

Unfortunately, the first report to come up was our last visit to the home about a month earlier when the wife called to report that her husband passed away in his sleep.

Officer McBride took the Comprehensive Report on the wife and contacted a possible relative listed in the report. The person contacted turned out to be her son who lives in the San Francisco area who was very grateful for the call and was able to drive down to be with her.

If it weren't for Accurint's Advanced Person search we would have dedicated a significant amount of patrol resources to search for the husband and likely would have pushed out his information to the media and to our social media platforms. With Accurint's Comprehensive Report feature, we were able to quickly locate a responsible family member who was able to act quickly to assist his mother even from a significant distance."

-Commander Marc Amon, Oxnard Police Department, Oxnard CA

"We switched from Clear because we had some officers that had used Accurint in the past, when they were assigned to a task force or worked for another department. They all advocated strongly for Accurint. We did the free trial, and it was quickly apparent that Accurint was a much more powerful tool than Clear. We received a lot more data with Accurint than we did with Clear, and the data was more recent too. We have used it recently to help with identifying suspected human traffickers and in furthering a rape investigation.”

- Captain Steven Goldberg, Westbrook Police Department, Westbrook ME

"A man responded to a Craig’s list ad for an SUV for sale and after tricking the owner to go inside their house, drove away without paying. The victim only had a first name and phone number and the investigating officer was unable to identify the man on this alone. Using Accurint Virtual Crime Center, I was able to identify the owner of the phone number with the matching name in Manchester, NH. During the investigation the stolen vehicle was destroyed and abandoned in Manchester, within blocks of the subjects address. After the vehicle was found by police, the subjects associates offered full payment to the owner and the information about the case was provided to Manchester Police Department for further investigation."

-Steve Kerlee, Rochester Police Department, Rochester NH

"After a disgruntled man called in a bomb threat to a local collections agency, the investigating officer had only a Maine phone number and was unsuccessful in tracing the owner of the phone. By using Accurint Virtual Crime Center I was able to identify the owner of the phone number. The subject was contacted by the agency and admitted that he made the threat out of frustration of not being able to pay his bills. The caller received a warning for his actions because the investigation revealed no credible threat, and the company did not wish to press charges."

-Steve Kerlee, Rochester Police Department, Rochester NH