RiskNarrative®

1-408-200-5755

A Single View of Customer Risk

Quickly onboard high customer volumes with a single, unified anti-money laundering, fraud, compliance and risk management platform. Manage and configure all financial crime lifecycle journeys with simple integration and no need for coding.

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Simplify Customer Onboarding.
Monitor Transactions.
Reduce Risk and Financial Crime.

Financial crime is growing. Every customer must be verified, every transaction monitored and risk-scored. Only digital solutions can offer the near real-time insight, analysis and actionable data needed. The RiskNarrative® platform brings powerful automation under your total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle.

Discover a unified, future-ready orchestration platform: quick to setup, with easy no-code configuration. A single solution to verify, transact with and monitor your customers, clients and suppliers.

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Smooth, Seamless Customer Lifecycle Management

Leveraging automation and Machine Learning from the ground up, the RiskNarrative® platform provides a sophisticated, configurable and accessible financial crime lifecycle management solution.

No-Code Configuration

Financial crime risk and regulation shift constantly. Both demand operational agility to adapt. But reflecting changes in strategy requires technical resource, incurring delays and cost. The RiskNarrative® platform puts business users firmly in control.

Financial crime experts can make changes directly, without programming, using natural language. Amend rules, models, or even integrated application providers in minutes.

Sophisticated Capability, Simple User Interface

The RiskNarrative® platform makes safe commerce simple. No other financial crime and compliance platform can offer business users the same power, speed and ease. The system was built around delivering ultimate configurability alongside a best-of-breed user experience.

Drag and Drop Services
and Apps

Easily drag and drop different third-party data sources, rulesets and Machine Learning models into a journey builder to create a strategy or journey in seconds. The RiskNarrative® orchestration gateway does the heavy lifting, helping to eliminate the need for lengthy and costly IT intervention.

Easy Integration

Effective financial crime lifecycle management requires access to best-in-class data and services – and so multiple integrations. With incumbent providers, organisations could expect integration costs running into thousands of pounds and weeks of development per service.

In contrast, only one integration is required to use the RiskNarrative® platform. An easy and intuitive Restful Application Program Interface (API) allows rapid integration ensuring a path to live within days, not months, implemented by financial crime technology experts.

Data Cloud App Store

Integrate third-party applications and services in seconds. Access 50+ business and consumer data sources for customer journeys.

Document Capture & Biometrics

Enable streamlined onboarding by deploying real-time, best-fit document and biometric verifications into your customer journeys across all channels using Software Developer Toolkits (SDKs) or information requests. Easily flow between multiple document and biometric apps and specialist human reviewers to increase match rates. Upload any unstructured document (e.g., bank statement, utility bill).

Consortium

The RiskNarrative® platform has access to existing global Consortia, providing the latest insight (e.g., devices and email addresses) known to be linked to fraud or financial crime so they can be decisioned in customer flows. In addition, our own Global Consortium provides actionable intelligence across applications and transactions. Powered by the latest Machine Learning, it further underpins a unique unified risk score.

Journey Builder

Create customer journeys using Natural Language to write rules. Rapidly set up a scorecard and Rules Matrix and select required checks from external service suppliers with ‘drag and drop’ Apps.

Decision Matrix

By banding risk into discrete levels based on risk scores, the Decision Matrix allows orchestration to reflect different risk strategies and risk appetites.

Waterfall

Automatically trigger secondary checks from further services if an initial check is not validated based on risk levels.

Managed Information Requests

Reach out to customers when further information or documentation is required via app, email, or SMS.

Unified Score

The RiskNarrative® platform takes all intelligence generated by third party services into a single flow to create an overall risk score, called the unified score. This single unified score feeding into wider orchestration is fundamental to the market-leading decisioning performance of the RiskNarrative® platform.

Persistent Risk Scoring

Best practice recognizes changes in risk over the lifecycle. Sophisticated decisioning fused with orchestration and data allows us to apply dynamic, persistent risk scoring either at account level, customer level or transactional level.

Referral and Case Management

Where an automated ‘pass or fail’ decision is not possible, cases can be automatically escalated to appropriate specialists or teams. In an intuitive, easy to use screen, the RiskNarrative® platform aggregates everything an agent needs to see to visualize risk, view insight and manage a case referral. Agents can change risk scores, add notes and prioritize cases to different team members. Instantly communicate decisions enterprise-wide and quickly upload fraud data to third-party databases, agencies and Consortia.

Virtual Agent

Virtual Agent, our proprietary Machine Learning model, learns from decisions made by live agents. When enabled, it can automatically emulate human agent activity when required – for instance, when a fraud referral requires action at night and live agent resource is limited. By retraining using live agent data, Virtual Agent offers impressive automated decisioning that continuously improves over time.

LexisNexis® Compliance Lens

Experience the power of LexisNexis® Compliance Lens, merging the finest elements of LexisNexis® Risk Solutions AML screening expertise. Benefit from industry-leading data, state-of-the-art matching technology and a multi-layered filtering process.

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