A customer-centric approach to onboarding is essential for creating a strong first impression between businesses and their end users. When executed effectively, it can drive significant returns, attract new prospects and minimize drop-offs.
While automation plays a key role in optimizing this process, it’s important to recognize that not all automation is created equal. Automation and orchestration represent two distinct capabilities that, when leveraged correctly, can transform how organizations maintain compliance and streamline operations.
Download our ebook to uncover the key differences between these two approaches and learn how each can be strategically applied to meet modern onboarding expectations.