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LexisNexis Risk Solutions Adds Telehealth Adoption Insights to COVID-19 Data Resource Center

Weekly Insights Highlight Increased Telehealth Use Nationwide, Adoption by Specialty Providers During Pandemic

ATLANTA — The Health Care business of LexisNexis®Risk Solutions has added national telehealth trending insights to its COVID-19 Data Resource Center revealing the exponential growth of telehealth adoption spurred by the COVID-19 pandemic. Based on the company's vast repository of the U.S. de-identified claims data, the weekly insights demonstrate the changes in telehealth claim volumes nationwide compared to 2019, and the top changes in telehealth claim volumes by provider specialty.

The nationwide expansion of telehealth has helped providers and patients maintain continuity of care and support social distancing requirements. Communities have benefited from vital services that reduce potential care gaps and limit patient exposure to the COVID-19 virus. As LexisNexis Risk Solutions' snapshot graphic illustrates, March saw the largest increase in telehealth use from February to mid-April 2020 as compared to 2019. Specialties showing the highest telehealth claims percentage increases between January 2020 and April 19, 2020 were gastroenterology, orthopedic surgery, assistive therapy, urology, endocrinology, cardiology, anesthesiology, pediatrics, obstetrics/gynecology, and internal medicine.

"Providers have been heavily impacted by the decrease in patient services and elective surgeries during COVID-19," said Josh Schoeller, chief executive officer of LexisNexis Risk Solutions Health Care. "The new insights show providers the most current data to better understand the nuances of telehealth adoption both geographically and by specialty during the pandemic. This knowledge is critical as providers make decisions about care delivery via telehealth now and in the future."

In addition to the telehealth trending insights, LexisNexis Risk Solutions has added the following new attributes to the Resource Center's heat map identifying areas with at-risk populations and correlated gaps in provider coverage:

  • Age and Comorbidities (i.e. high-risk populations) – rankings based on the population 60 years or older with two or more high-risk COVID-19 comorbidities, such as asthma and diabetes.
  • Age, Comorbidities, and Socioeconomic – rankings based on the high-risk population combined with an associated socioeconomic risk factor, such as economic stability and access to transportation.
  • Health Risks by Age & Condition – rankings based on the population 60 years or older with one specific underlying condition, including heart disease, diabetes, hypertension, or lung disease.

The Resource Center – available to all healthcare providers at no charge – provides data-driven analytics that can be used by healthcare organizations, public health officials, and health researchers to understand the current areas of need and help allocate resources where they are most needed. To learn more, visit the LexisNexis Risk Solutions COVID-19 Data Resource Center.

About LexisNexis Risk Solutions
LexisNexis® Risk Solutions harnesses the power of data, sophisticated analytics platforms and technology solutions to provide insights that help businesses across multiple industries and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.

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