Healthcare System Ensures Patient Information in MyChart®
with LexisNexis® Risk Solutions

To support the urgency of the COVID-19 vaccination rollout, healthcare providers will need to determine which MyChart® patient enrollment solution best fits their patients’ and their organization’s requirements. It has become more important than ever to engage patients virtually and securely to keep them informed and involved in their own healthcare needs.

It's crucial to ensure that the right person gains access to the right medical data when they log into the MyChart patient portal. The registration and verification process for hospitals' electronic health records (EHR) systems such as Epic must be easy for patients to log in and use, but also trustworthy in safeguarding confidential medical information to help minimize risk. Finding that balance is a challenge. 

Relevant, knowledge-based verification questions that a patient can answer easily simplifies the access process. Difficult questions about sensitive topics like financial matters or old mortgages complicate access. Simplifying patient engagement helps to strengthen the relationship between the physician and the patient and gives the individual greater control over managing their healthcare.

Our solutions draw on unsurpassed data assets that deliver superior identity authentication and security. To help manage the surge in patients accessing portals for enrollment, to make appointments and to view their own private health information, our enhanced integration will help healthcare facilities balance convenient patient access with data security.

In this case study based on an actual implementation at a regional health system, learn more about how LexisNexis Risk Solutions integrated its industry-leading identity verification solutions with MyChart to provide a secure, streamlined enrollment process.