Mortgage Servicing Loss Mitigation

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Fuel Borrower Outreach with Verified, Actionable Data

Mortgage servicers need more accurate, verified and compliant borrower contact data to reduce losses and roll rates while delivering a positive borrower experience.

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Help Improve Loss Mitigation Outcomes
with Stronger Right Party Contact (RPC) Data

As delinquency levels rise and regulatory scrutiny intensifies, mortgage servicers should
execute loss mitigation strategies with greater consistency, speed and accuracy.
High-quality data is essential for effective contact strategies that:

Enable earlier engagement
with borrowers

Reach the borrower sooner using robust consumer data that’s continually refreshed

Create clearer paths
to resolution

Connect borrowers to repayment solutions with relevant, well-timed communication

Ensure consistent,
compliant outreach

Manage risk and avoid costly errors with data aligned to regulatory requirements

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Compliance demands precision at every touchpoint

Each borrower interaction should be able to withstand audit and regulatory scrutiny. Without reliable data, even well-designed strategies can fall short. Loss mitigation outreach should align with compliance obligations such as identity verification, required disclosures, contact timing and comprehensive recordkeeping.

Stop losses before they escalate

Foreclosure represents one of the most costly and risky outcomes for borrowers, servicers and investors. Avoiding it depends on early, more accurate borrower contact information, enabled by strong RPC data.

Your strategy is only as strong as your contact data

As delinquency levels rise and regulatory expectations grow, RPC is not just a contact metric; it’s a critical driver of loss mitigation performance. It determines whether servicers can execute compliant loss mitigation strategies at speed, before foreclosure timelines accelerate. Quite simply, if you can’t reach the borrower, you can’t lessen the loss.