The True Impact of Failed Payments Report

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Payments Efficiency Research

The True Impact of Failed Payments

Discover new research from 150 global financial institutions examining failed payments, straight-through processing performance, customer retention challenges, payment data quality and the future impact of ISO 20022.

Reducing Payment Failures and Improving STP

Research findings from 150 global financial institutions

Payments Efficiency Research

Failed payments remain one of the most significant operational and customer experience challenges facing financial institutions. As payment volumes increase and expectations for faster, more transparent transactions continue to rise, payment errors, delays and exceptions can create substantial financial and reputational consequences. 

The latest research from LexisNexis® Risk Solutions, conducted by Datos Insights, surveyed 150 financial institutions across North America, Europe, the Middle East and APAC to understand the causes and impact of cross-border payment failures.

The research highlights the importance of straight-through processing (STP) as a key indicator of payments efficiency. 

Download the report to explore the latest trends, benchmark STP performance, understand the true financial impact of failed payments, and learn practical strategies for creating more seamless and cost-effective cross-border payment experiences.

Corporations Financial Services
Payments Efficiency

Download the True Impact of Failed Payments Report

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