The Cost of Poor Quality: A Spotlight on Patient Identity Management

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gas pumpThe ability for health care providers to manage patient identities has never been more critical or more complex. Patient identity management topics encompass patient data quality, identity theft mitigation and breach response, patient access management, and matching patient identity information from one care setting or data source to another and more. High quality patient identity management processes foster improved care delivery and administrative efficiency and enhanced privacy, security, and patient safety.

Through these webinar materials, you’ll learn about the system of patient identity processes at Health Systems today and opportunities, contributing factors, and common causes for patient identity defects. You will also learn how to assess the cost impact of patient identity defects, review the methodology for calculating the COPQ and see example workflows and the associated cost of patient identity defect.

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