Adapting to Disruption: The Influence of COVID-19 on the Auto Insurance Industry

Almost every segment of society, including the U.S. auto insurance industry, was impacted by COVID-19’s far-reaching and substantial consequences. From trends in auto insurance shopping to claims to driving behavior patterns and policy renewal cycles, everything was different in 2020. The theme of this year’s report is adapting to disruption.

Our 2021 Auto Insurance Trends Report shares insights about:

   
• Changes in consumer driving behavior
   
• Changes in carrier practices
   
• Ways to keep a pulse on the market
   
• How to flex to the unexpected with the right data analytics solutions

Whether the trends we saw under these unique circumstances continue, return to a pre-COVID-19 state or evolve to something completely new, insights from this report can help you be better prepared to respond to future unplanned events and major market disruptions.

Download the report to get actionable insights that can help you make the best decisions―now and into the future.