Treat Every Customer with Dignity, Even After Death
Identify deceased individuals sooner and with more accuracy to protect your brand, prevent fraud and treat customers with respect.
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Turn Deceased Data into Responsible Action
Manage accounts with sensitivity
When a customer passes away, continuing to send letters, collect debt or process account activity can cause family members emotional distress. It can also lead to reputational damage and legal consequences for your organization.
LexisNexis® Deceased Solutions helps you handle these delicate situations with care. It offers you fast access to deceased customer data, enabling you to:
LexisNexis® Deceased Solutions helps you handle these delicate situations with care. It offers you fast access to deceased customer data, enabling you to:
Protect your brand from reputational damage
Prevent post-mortem identity theft
Recover assets and close accounts
Stay compliant with legal and regulatory standards
Leverage Deceased Solutions to help you protect your customers and your bottom line.
Reduce risk, preserve trust
Safeguard Your Brand
Attempting to contact individuals who are deceased or their families can reflect poorly on your business. Use Deceased Solutions to help ensure your outreach is appropriate and complies with legal and regulatory standards.
Reduce Fraud Losses
More than 2.5 million deceased individuals become victims of identity theft each year.1 With timely notification of death, you can help stop fraudsters from opening new credit lines, submitting false claims or executing account takeovers.
Recover Assets and Close Accounts Efficiently
Settle financial accounts and increase recovery of assets and debts through estate identification.
Get a reliable view of deceased data
Deceased Solutions provides monitoring services using data from the SSA Death Master File, state records, obituaries, funeral homes and proprietary LexisNexis® Risk Solutions databases, giving you a more comprehensive view of deceased information.
We match your data against millions of deceased records using advanced linking. You get clear results, including match strength, date of death and optional supporting documents like death certificates. With updates delivered weekly and fast alerts triggered as soon as a match is identified, you can take action quickly.
We match your data against millions of deceased records using advanced linking. You get clear results, including match strength, date of death and optional supporting documents like death certificates. With updates delivered weekly and fast alerts triggered as soon as a match is identified, you can take action quickly.
Deceased Solutions is available through:
LexisNexis® VitalChek®
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With 36+ years of experience contracting with 47 state agencies and more than 450 local agencies nationwide, VitalChek® knows vital records and understands your business needs |
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Verifies submitted orders to help satisfy entitlement standards per each individual state or county vital record agency |
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Our business-to-business department handles requests from start to finish, ordering requested documents and providing follow up with the vital records agencies to help ensure fulfillment and delivery |
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Fast Delivery with UPS Overnight Shipping |
Treat sensitive account situations with care
Let LexisNexis Deceased Solutions provide the deceased data you need to act quickly and respectfully.
Contact us to learn more.
1. https://www.idtheftcenter.org/post/deceased-identitytheft/
This document is for informational purposes only and does not guarantee the functionality or features of any LexisNexis Risk Solutions products identified. LexisNexis Risk Solutions does not represent nor warrant that this document is complete or error free. LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products may be trademarks or registered trademarks of their respective companies. Copyright © 2025 LexisNexis Risk Solutions.