Streamline Collections Efficiency and Effectiveness

• Improve skip tracing and contact activities with faster access to phone numbers, addresses, emails, employers, relatives, associates and more.
• Solve challenges associated with aged debts, where 60% of debtor identities on record tend to be inaccurate. Our automated tools continue to monitor difficult to locate individuals, staying attuned to new addresses, phone numbers and other actions that change the public record. 

$600 billion: That’s the estimated gap between tax liabilities and payments across government agencies in the U.S. Other unpaid debts such as public utility bills, parking tickets and speeding violations continue to rise. Realistically, with double-digit unemployment rates and thousands of commercial bankruptcies in 2020, millions of Americans may simply be unable to pay off debts anytime soon, if ever. To navigate this new reality, you need to properly prioritize your collection services and improve debt management strategies. 

Our Government Collections solutions help you access up-to-date, comprehensive information that can fuel better debt assessment and collection services. Details like:

• bankruptcy, incarceration
• whereabouts (living/deceased; military)
• contact details
• contact risk
• and more.

Go beyond credit reports to better understand and segment accounts. Rank-order accounts and allocate resources based on ability and likelihood of payment, urgency, most viable collection method, and more. Not only that, gain clarity on whether to lean on third-party collection services to better optimize your internal resources. Our debt management and portfolio optimization capabilities help you get the best out of your collections contractors by having them focus on the segments that make the biggest difference to your agency and elected officials.

If you don’t know certain details about a debtor, you run the risk of illegal contact. Even the kind of data you use and the way you use it can run afoul of regulation. As a federal agency or government entity, you’re held to a high standard for how you interact with constituents. But with a patchwork of federal and state regulations, along with the rapid acceleration of data growth and change, it can be difficult to ensure compliance and support efficient, effective collections activities.

LexisNexis® Risk Solutions is a trusted leader in data-related regulation, with 40 years of data management and compliance expertise. 

We offer the industry’s only FCRA-regulated collections solution, Accurint® for Collections: Decisioning Workflow. Our solutions also help federal government agencies comply with some of the other most common regulations such as the Servicemembers Civil Relief Act (SCRA), Telephone Consumer Protection Act (TCPA), consumer privacy, bankruptcy collections, and more.

Government collection agencies sometimes lag behind in using digital technology to improve collections efficiency and simplify the payments process for consumers. LexisNexis® Payment Processing Solutions can help your agency move forward to offer more convenient and timely payment options for government debt collection.

Streamline your government collections process with our automated payment solutions. Designed for government agencies of all sizes, they enable you to easily and securely accept consumer payments 24/7, without having to process an endless flow of bill payments. 

Transitioning to digital payments doesn’t have to be complicated. LexisNexis® Payment Solutions are fully customizable to integrate with your existing system, workflows, and reporting needs. And they can greatly simplify some of your existing processes, such as enabling instant record updates and same-day settlement of fees, all while optimizing cash flow and accelerating government debt collection.