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Detect authorized transfer scams and warn victims with confidence

Discover the anatomy of a prototypical scam and how to break it. Respond more effectively with a suite of risk-based, multi-layered solutions powered by vast intelligence networks.

Detect and mitigate more authorized transfer scams


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Identify victim coaching. Assess payee risk. Alert customers confidently.

Prepare for novel scams and rising consumer expectations

Between 2020 and 2022, consumer reports of scams rose 44%, with losses climbing to nearly $2.7 billion in 2022.1 Many financial executives believe these numbers underrepresent the true scale of the problem.2

Scam victims increasingly expect financial institutions to reimburse lost funds despite authorizing the transfers.3 The decision not to reimburse may bring the penalty of a lost customer and potential brand damage via negative press and complaints on social media platforms.

Organizations that cling to status quo fraud prevention approaches or simplistic scam detection risk increased financial losses, frustrated consumers and reputational damage. Firms combating more scams have a higher True Cost of Fraud™, including more spent on manual investigations:

Download ebook - Detect Scams and Warn Consumers with Confidence

Detect Scams and Warn Consumers with Confidence

Consumers look to financial institutions to deliver safer, more convenient experiences. Learn how a risk-based, multi-layered approach can help you detect and mitigate scams more effectively.
Download Infographic - A More Effective Way to Protect Against Scams

A More Effective Way to Protect Against Scams

Financial institutions are sustaining more sophisticated and severe scams attacks. Discover what your organization can do to assess risk signals and act on three key stages of a scam.
LexisNexis Fraud Multiplier Diagram

Rising cost of inaction: Financial losses, frustrated customers and wasted resources

Unfortunately, financial institutions often struggle to stop authorized transfer scams. Unlike direct attacks that exploit technical weak links, scams abuse consumer emotion and desire to trust.

Legitimate account holders don’t raise suspicions of conventional fraud analytics and authentication approaches. Those systems are designed to recognize legitimate consumers with minimal interruption.

The victims’ financial institutions often lack valuable insight into the risk of the receiving account and the corresponding account-owner. Malicious transfers occur for lack of complete information. Malicious transfer recipients often forward the value out to mule accounts as soon as the victim concludes the transfer.

Some malicious transfers go through because the sending financial institution lacks the confidence to interrupt the transfer or the ability to warn the prospective victim effectively. Whether or not reimbursement occurs, victims may lose confidence in their financial institution.

Consumers expect safe and convenient experiences, including protection from scams. Two-thirds of U.S. consumers say they would likely close their accounts with a financial institution that fails to reimburse them for losses due to authorized transfer scams.4 However, 38% of consumers say they would leave an institution if a legitimate transaction was flagged as fraud and declined.5

Scams put financial institutions in a difficult position. If resources aren’t reallocated from other organizational priorities today, the problem will likely continue to grow.

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Detect and mitigate more scams with a risk-based, multi-layered approach from LexisNexis® Risk Solutions

With LexisNexis® Risk Solutions, financial institutions confidently interrupt more scams in near real-time. Scam victims receive vigorous warnings from financial institutions, increasing the likelihood of better outcomes. Financial institutions meet consumer expectations for safer, more convenient experiences.

LexisNexis® Risk Solutions offers clear scam detection and confident mitigation capabilities via an interoperable, customizable and scalable format. Performance excels because all capabilities operate on one cohesive platform and draw from a robust understanding of the parties involved in each transfer, from their digital and physical identities, to their accounts and behaviors.

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Identify victim coaching more effectively

  • LexisNexis® ThreatMetrix® passively detects signals on a consumer’s device indicating when a consumer may have fallen under a scammer’s control.
  • LexisNexis® BehavioSec® passively detects abnormal user behavior, such as agitation or signs of coaching.
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Assess payee risk in greater detail

  • LexisNexis® ThreatMetrix® supports paying institutions to assess the risk of the payee and the associated account before executing a transfer. Receiving institutions identify and close mule accounts long before they would have otherwise.
  • LexisNexis® Emailage® indicates risky payees via differentiated insight into the email associated with an account at a receiving financial institution.
  • LexisNexis® Phone Finder delivers a clear, rank-ordered understanding of the associations between a phone number and an identity.
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Mitigate with more confidence

  • LexisNexis® Push Authentication enables real-time alerts to consumers with customizable content via in-app pop-ups.
  • LexisNexis® One-Time Password supports real-time, customizable alerts via SMS/text message.

Prepare for novel scams and rising consumer expectations

Multiple layers of complementary capabilities, powered by robust intelligence, support a more flexible and effective posture to address each stage of an authorized transfer scam. Consumers get better protection against scam attacks and more reason to keep their financial accounts open. Forward-thinking financial institutions that take a risk-based, multi-layered approach to scam detection and mitigation reduce risk of financial loss and customer attrition.

1 https://www.ftc.gov/system/files/ftc_gov/pdf/CSN-Data-Book-2022.pdf
2 Datos Insights. “Global Consumers Authentication Preferences Education and Incentives in Fighting Fraud (March 2023)
3 https://aite-novarica.com/blogs/trace-fooshee/how-financial-institutions-and-customers-can-battle-scams-together
4 Datos Insights. “Global Consumers Authentication Preferences Education and Incentives in Fighting Fraud (March 2023)
5 Datos Insights. “Global Consumers Authentication Preferences Education and Incentives in Fighting Fraud (March 2023)

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This document is for informational purposes only and does not guarantee the functionality or features of any LexisNexis Risk Solutions products identified. LexisNexis Risk Solutions does not represent nor warrant that this document is complete or error free.

LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. ThreatMetrix is a registered trademarks of ThreatMetrix, Inc. Emailage is a registered trademark of Emailage Corp. BehavioSec is a registered trademark of Behaviometrics AB. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright © 2023 LexisNexis Risk Solutions.