Measure the Full Impact of Fraud
Access annual benchmarks from the LexisNexis® True Cost of Fraud™ Study, quantifying the true financial and operational cost of fraud across industries and channels in North America.
Discover the Latest InsightsFraud prevention is no longer just about reducing losses. It is becoming a strategic capability that influences customer trust, operational efficiency and sustainable growth.
The 2026 LexisNexis® True Cost of Fraud™ Study explores how financial services and lending organizations across North America are adapting as scams, synthetic identities, bot attacks and AI-generated fraud reshape the threat landscape.
Based on insights from 319 fraud and risk professionals in the U.S. and Canada, the study examines where fraud losses are occurring, how organizations are evolving their defenses and why more mature, automated fraud programs are reporting stronger business outcomes.
Strategic Recommendations:
 |
Protect trust and growth |
 |
Build layered fraud defenses |
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Strengthen identity intelligence |
 |
Accelerate intelligent automation |
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Prepare for AI-enabled fraud |
Key Findings
96%
of surveyed financial institutions report an increase in fraud targeting mobile channels over the past year.
4 in 5
organizations consider AI-powered capabilities extremely or very important to modern fraud solutions.
25%
Canadian organizations estimate that one quarter of fraud losses involve AI-generated techniques, compared with 19% in the U.S.
89%
of organizations with mainly automated fraud programs report higher perceived effectiveness, compared with 61% of mainly manual programs.
Download the 2026 LexisNexis® True Cost of Fraud™ Study: Financial Services & Lending
Fraud continues to grow in cost and complexity for retail and ecommerce organizations across North America.
The 2026 LexisNexis® True Cost of Fraud™ Study examines how consumer-facing fraud is impacting retail and ecommerce businesses in the U.S. and Canada.
The study surveyed 513 fraud and risk executives and reveals where fraud costs occur across channels and the customer journey, which areas are most vulnerable and how organizations are responding.
Strategic Recommendations:
 |
Adopt layered fraud strategies rather than point solutions |
 |
Apply fraud controls across account creation, login, purchase and post purchase activity |
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Increase the use of analytics and automation to support fraud decision-making |
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Prepare for fraud risks associated with agentic commerce |
 |
Continue building fraud prevention maturity to improve outcomes |
Key Findings
$5+
the total cost of fraud now exceeds $5 for every $1 of direct fraud loss in both the U.S. and Canada.
10%+
many organizations reported 10 percent or higher increases in fraud targeting mobile transactions over the past year.
50%+
more than half of U.S. retailers and ecommerce companies experienced increased customer churn due to anti fraud measures.
2/3
more than two thirds of fraud costs stem from domestic transactions, with the remainder from international activity.
Download the 2026 LexisNexis® True Cost of Fraud™ Study: Retail and Ecommerce
The Rising Cost and Complexity of Fraud in Retail and Ecommerce
Examine how fraud costs extend beyond direct losses and what this means for retail and ecommerce businesses.
Additional Insights
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LexisNexis and the Knowledge Burst logo are registered trademarks, and LexisNexis Fraud Multiplier is a trademark of RELX Inc.
True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. © 2026 LexisNexis Risk Solutions. All rights reserved.
True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. © 2026 LexisNexis Risk Solutions. All rights reserved.