As consumers globally continue to drive demand for a customer-centric digital world, companies are prioritizing their digital customer excellence strategies to retain and acquire new customers, which is advantageous for legitimate consumers, but may lead to opportunities for fraudsters.
Although the final weeks of 2021 will be remembered for the resurgence of the pandemic, driven by the new Omicron strain, the second half of the year marked the end of restrictions and the reopening of economies in many parts of the world.
What has become clearly apparent from analysis of the LexisNexis® Digital Identity Network® from July to December 2021 is that fraud is on the rise as consumer confidence returns.
For the first time, the mobile share of transactions in the network reached 75% as app-based companies and industries increase in dominance
Growth in bot and human-initiated attacks
Mobile vs. Desktop
Growth of mobile share
Mobile App vs. Mobile Browser
Growth of mobile app share
Behavioral biometrics adds a layer of defense to weed out fraudsters, all in near-real time
Learn MoreGain the ability to recognize good, returning customers and weed out fraudsters, all in near real time
Learn MoreGet a clear picture of who is behind a transaction and the associated risk, so your team can automate decision workflows, improve customer experience, all in near-real time
Learn MoreLexisNexis® Fraud Intelligence predicts the likelihood a new application will result in fraud
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