Hands holding mobile device with behavioral intelligence icons surrounding it

Distinguish Between Trusted and Risky Digital Interactions

Provide a seamless experience for trusted users while actively detecting threats with real-time behavioral intelligence.
Contact Us

What Is Behavioral Biometrics?

1-408-200-5755

Contact Us

Definition: Behavioral biometrics, also known and referred to here as behavioral intelligence, measures and uniquely distinguishes patterns in the behavior of digital users.

Behavioral intelligence are the habits and proclivities humans develop over time, given their interactions with different devices. The related techniques used to capture and evaluate behaviors can be extremely effective in evaluating whether the correct individual is interacting with an account, or whether the individual’s behavior is consistent with that person’s normal patterns as opposed to those of a fraudster.

Signals include keystroke dynamics, swipe and touch analysis, mouse interactions and device handling. They are distinct from physical biometrics, which involve measuring and identifying unique human attributes such as fingerprints, facial patterns, iris characteristics and voiceprints.

With the increasing use of digital transactions, human-device interaction patterns are becoming an essential tool for businesses and organizations to build trust and reduce fraud.

Understanding Behavioral Intelligence

Behavioral intelligence passively helps verify users by analyzing the way they interact with a website or mobile application. Every user has individual patterns that indicate their unique ways of browsing a website and using an app—and these patterns provide a strong foundation for establishing trust.

Behavioral intelligence improves the ability to recognize trusted digital users and detect suspected fraud. This intuitive, and non-intrusive, technology supports more accurate customer recognition to allow organizations across multiple industries to:

  • Prioritize personalized experiences for trusted users
  • Apply appropriate levels of friction for specific touchpoints or higher-risk events
  • Prevent complex types of fraud, including new account opening fraud, account takeover, scams and mule activity
Hands holding mobile device
Stopping fraud before it enters your digital ecosystem starts with confidently differentiating genuine transactions from suspicious activities. Behavioral intelligence is a passive and proactive way to identify and understand individual usage patterns at the start of a transaction so your business can:

  • Detect signals of automation
  • Isolate anomalies in typical behaviors
  • Target typical fraudulent behavior
Behavioral intelligence technology can flag any session which appears non-human or where the behavior doesn't match the account owner's normal behavior. It monitors multiple aspects of digital interactions: how users hold devices, how much pressure touchscreens receive, typing rhythm, mouse movements and more. Advanced solutions gather this individual data and analyze it with AI models, enabling an organization to verify the user and ensure that they are who they claim to be.

Types of Behavioral Signals

Device handling graphic

Phone Movement

Is the phone being held in a landscape or portrait position? What is the rotation or angle of the phone? Do the sensors match the situation?
Keyboard pattern graphic

Keyboard Behavior

How is a keyboard used? What is the typing rhythm? Were any special keys pressed? Were any keyboard shortcuts taken?
Touch gestures graphic

Touchscreen Behavior

How is the touchscreen used? How much pressure is being applied? What is the swipe speed and motion?
Mouse movement graphic

Mouse Behavior

How does the mouse move around the page? Does it ever go off the page? Are there signs of automation? Are there any latency anomalies?

Integrating behavioral intelligence with industry-leading digital identity and device intelligence has proven to improve fraud capture by over 28%.


How Does Behavioral Intelligence Work?

collect icon

Collect

Behavioral intelligence data is passively gathered while a user engages with a website or mobile app.
analyze icon

Analyze

AI-powered anomaly detection evaluates and contextualizes the user’s behavior to help predict the level of risk behind the interaction—for both new and returning users.
decide icon

Decide

Scores, reason codes and raw data are provided in the platform with transparency, so your business can confidently automate risk decisions tailored to your needs.

Advanced Behavioral Intelligence Supports Low-Friction Experiences for Trusted Users

Balancing fraud risk with a positive digital experience is paramount. Consumers value security and a convenient process.

Many traditional identity verification and authentication strategies lack the capacity to address the nuances of digital commerce journeys and the complex nature of digital threat vectors. Even digitally driven fraud prevention tools can add customer barriers, or be intercepted and overcome by fraudsters. 

Organizations need a more dynamic view of customer identities and transaction risk via multi-dimensional digital, physical and behavioral identity context. The ability to passively verify identities and authenticate trusted customers while maintaining a risk-appropriate level of friction helps keep digital transactions in efficient motion. Behavioral intelligence plays an integral role in facilitating these low-friction journeys, working in the background of digital events without any additional inputs required.

As a result, businesses can more confidently route trusted users as low risk, helping accelerate interactions, reduce operational drag and lower fraud investigation costs.

The Many Challenges of Fraud

Expanding digital economies are creating exponential opportunities for fraud. Data from the LexisNexis® Risk Solutions Cybercrime Report reveals a rise in global digital transaction volume of 13% YOY to 104.1B transactions from January to December 2024. In a highly competitive digital environment, companies are prioritizing digital processes to reduce the amount of information they request directly from consumers, knowing that complex authentication steps may cause transaction failure or abandonment. Without proper identity verification or authentication steps, fraudsters jump in and seize the opportunity to open accounts and act fast with money transfers and other fraud.

Most fraud prevention methods detect attacks by searching only for potentially harmful anomalies. If an authentic user does anything unusual – such as logging in from a new location or using a new device – the action may be flagged as an anomaly and trigger a false positive.
 
Layering defense solutions is key to protect against the full spectrum of attacks as fraud attacks are becoming more sophisticated than ever before—especially wish a rise in scams and mule activity.

Device intelligence, digital identity insights and smart authentication solutions can benefit from the extra layer of fortification delivered by behavioral intelligence to see a more complete context surrounding a digital transaction. Behavioral intelligence provides an additional layer of defense to risk assessment without creating a negative user experience, minimizing false positives, increasing trust and reducing fraud risk.

The combination of behavioral and digital identity intelligence helps businesses confidently differentiate between fraudster and legitimate customer, and between humans and bots.

How to Choose the Right Behavioral Intelligence Solution for Your Business

LexisNexis® BehavioSec® has a self-learning fraud prevention approach that helps to mitigate risk now and in the future—offering continuous protection at each interaction across the customer journey.

A powerful behavioral intelligence solution will help you recognize trusted transactions, reduce false positives and fraud losses while providing a seamless customer experience. BehavioSec® is trusted by leading institutions around the world to enhance fraud prevention and authentication, ensuring great consumer experience and helping to protect revenue streams.
Build Trust and Improve Fraud Detection
Continuously Verify and Deliver a Positive Experience
Simple Integration via One Platform
Enhance Decisioning with Advanced Analysis
Privacy by Design


Clear Box Approach

Discover real-life stories from organizations around the world who have experienced the impact of BehavioSec first-hand.

Unleash the Power of LexisNexis® BehavioSec®

Contact Us to learn more.

Products You May Be Interested In