Unfortunately, these outdated systems have become roadblocks to progress. According to Forrester, 70-90% of these systems will require overhauling within the next five years, underscoring the urgency of this transformation.
Challenges Agencies Face with Legacy Technology
As legacy systems become older, they also become more expensive to maintain. Some other roadblocks include:
Elevate the Constituent and Case Worker Experience, Reduce the Cost of Fraud
Download our infographic today to discover the unique challenges government agencies face with legacy modernization and the impact of modernization on Supplemental Nutrition Assistance Program (SNAP) agencies that are already realizing benefits – not only when it comes to data security, but also for applicant experience and employee satisfaction.
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