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Balancing Insurance Fraud Protection and Customer Experience: A Deep Dive into the LexisNexis® ID Compass Platform

Navigating the evolving landscape of cybercrime

As new fraud methods emerge and fraud volumes soar, insurance carriers must continuously address vulnerabilities while keeping the customer experience top of mind.

Watch this insightful webinar and discover how LexisNexis® ID Compass Platform effectively balances robust fraud protection with exceptional customer experiences. This multi-layered approach will help you implement a workflow that combines verification and authentication tools to distinguish genuine customers from fraudsters while providing a seamless experience.

We’ll show you how LexisNexis® Phone Finder, LexisNexis® One Time Password and LexisNexis® InstantID® Q&A work together to create an optimal identity fraud management strategy for your business by helping you:

  • Identify genuine customers while defending against fraudsters
  • Delight customers with a great experience by minimizing friction without compromising security
  • Ensure compliance with evolving privacy regulations
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