LexisNexis® IDVerse® for Insurance
Accelerate AI-Driven Defense Against Deepfakes to Fuel Trust in Identities
Build Trust, Reduce Fraud and Streamline the Customer Journey
In today’s digital-first insurance landscape, insurance carriers face growing challenges in fraud prevention, identity verification and regulatory compliance. Generative AI and deep fake identity fraud are on the rise, and carriers need to prepare to tackle the next evolution of fraud and cybercrime. Fraudsters are using more advanced tactics to create fake documents, alter identity information and produce deepfakes to evade traditional identity verification and authentication solutions.
LexisNexis® IDVerse® helps you meet these challenges head-on. IDVerse is a sophisticated document authentication and biometric verification solution that uses advanced AI models to fully automate identity verification of ID holders within seconds.
With a mobile experience customized to your brand, your customers can verify their identities quickly and securely—while you maintain control and insight. By automating identity verification, document authentication and biometric checks, IDVerse enables a seamless and secure customer journey from quote to claim.
- 85% of identity fraud cases leverage generative AI tools 1
- $40B expected in fraud losses by 2027 due to generative AI2
Explore our advanced identity verification and document authentication solution
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Download: ID Verse BrochureAI-Powered Solution that Delivers Results
IDVerse is built on proprietary AI technology. Its reliability, security and quality offer:
- Fast, intuitive experiences through a clean smartphone UI that streamlines the insurance customer journey.
- Fully automated decisions with yes/no verification results.
- Flexible integration through hosted platforms, APIs and SDKs.
- Global document coverage with support for up to 16,000 document types from over 220 countries and territories in more than 140 languages.
- Contextual AI learning that adapts to new document types and evolving fraud threats.
- Data storage with flexible options to help ensure data security.
Secure. Accurate. Scalable.
Establish Trust and Simplify Compliance
IDVerse fits seamlessly into your insurance verification workflow. It supports fraud prevention, enhances efficiency and provides customers with a secure, low friction experience. During each step of the insurance customer journey, IDVerse supports current and future policyholders with faster and more secure processes.
• Quotes and Applications: Provide seamless and accessible, remote policy registrations and onboarding, while reducing drop-off rates.
• High-Risk Transactions: Protect security of accounts during claims, payments and policy changes to prevent fraud and maintain trust.
• Re-Authentication: Re-check identities when customers use a new device or haven’t logged in for a while to strengthen trust with your end users.
• Account Management: Know your insurance customers at every step of the journey.
What Sets IDVerse Apart?
- Proprietary AI-driven tech stack ensures reliability, security
,and full quality control - Flexible data storage options that meet regulatory requirements
- Quick, intuitive user experience with UI tailored to your brand
- Fully automated decisions that maximize throughput and satisfaction
- Capable of covering up to virtually all government-issued photo IDs
- Covers 220+ countries and territories
- Works across 140+ languages and typesets
- AI-powered contextual learning adapts as new threats and documents emerge
- Continuous accuracy improvements without added effort
How Does IDVerse Work?
It’s simple. All that’s needed is a smartphone— and genuine users can proceed while fraudulent or high-risk submissions are flagged in seconds, for additional security review by your organization.
A user accesses the UI by scanning a QR code, using an SMS link or via API—without leaving the branded experience they were in.
They give consent, then submit a photo of their ID card. There’s no need to align photos to a grid or flat surface. They can simply take a normal photo.
Text from the ID’s fields is pulled out by advanced optical character recognition (OCR) for analysis—no need for error-prone manual input. For human readable text, the OCR engine is accurate in over 98.5% of cases. For machine-readable text, this rises to 99.998% accuracy.
At the same time, document fraud analysis performs up to 300 checks to detect signs of tampering, helping to verify the authenticity of the document.
When the user takes a selfie, biometric analysis confirms that they are a live and authentic person by checking vital signs for liveness in real time.
IDVerse then matches the photo to the ID to help verify the identity with 99.998% accuracy, flagging deepfakes, injection attacks, masks and other fraud vectors.
Insurers automatically receive a yes/no answer in seconds. Fraudulent and high-risk submissions are flagged while genuine ones are cleared to proceed.
Meanwhile, the portal provides your fraud and onboarding teams access to the results, as well as insights on potential challenges or schemes affecting your business.
Source:
1. LexisNexis® Risk Solutions internal data
2. Generative AI is expected to Magnify the Risk of Deepfake and Other Fraud, Deloitte, 2024
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