Identity's Expanding Role in Enhancing Government Operations and Public Service

Discover how evolving identity management strategies are transforming government operations, improving constituent services, and strengthening public trust.
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In today’s increasingly digital world, identity management is emerging as a crucial driver of operational efficiency, public trust, and service delivery within government.

In this article by Deepika Sud, Strategist and Manager, Market Planning at LexisNexis® Risk Solutions, discover how the evolving role of identity can help government agencies meet modernization goals and deliver stronger outcomes for constituents.

 Why Identity Matters More Than Ever

The Department of Government Efficiency (DOGE) is leading a renewed push for modernization. But as fraud costs soar into the hundreds of billions, agencies need more than upgraded systems — they need a reimagined approach to identity. In the article, you'll learn about:

  • How digital credentials and behavioral biometrics can strengthen verification
  • New strategies for detecting fraud in real time
  • The critical role of advanced identity tools in securing public services

Solving Data Fragmentation Challenges

Disjointed, outdated data systems hold many agencies back. Only a small fraction of leaders feel confident that their data infrastructure delivers a full operational picture. The article dives into how modern identity management can help agencies:

  • Create unified constituent views
  • Eliminate duplicative data collection
  • Share information securely across agencies

Get the Full Story

Modernizing identity systems is not just a technology upgrade — it can drive budget efficiencies, strengthen policymaking, and even enhance public health outcomes. Read the full article to learn how government leaders can tap into the true power of identity to modernize operations, prevent fraud, and build constituent trust.

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