2019 True Cost of FraudSM Study: e-Commerce/Retail Edition

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Fighting Retail Fraud

Top Challenges and Solutions to Help you Fight e-Commerce and Retail Fraud.  

The use of the mobile channel for purchasing digital and/or physical goods has grown significantly over the past year.  According to the 2019 True Cost of FraudSM Study: e-Commerce/Retail edition, 78% of retailers are currently using m-commerce or considering it in the next 12 months. This is an increase from 64% in the 2018 study.  Our research results align with consumer demand and behavior for more remote purchasing options and is reflected by significant growth of mobile shopping during the 2018 holiday season.1

This retail evolution to the mobile channel widens the landscape for fraudsters and brings new challenges specific to the mobile channel. Read our one-pager, “Fighting Retail Fraud,” to learn about the top 3 mobile channel challenges and how to fight back.  


1. https://www.pymnts.com/mobile/2018/paypal-smartphones-holiday-shopping-cyber-monday/

Fighting Retail Fraud

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