The data that fuels our identity verification solutions is built from one of the largest compilations of consumer and business identity intelligence. It offers coverage of 95% of the U.S. adult population, including people with limited or no credit histories.
Vetting customers at onboarding is critical to managing fraud risk. Get fast, reliable confirmation of individual, business, document and device identities with solutions that deliver:
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Verifying a customer's identity is the number one fraud challenge organizations face1. Identity fraud is centered around a few main areas of concern:
Identity verification services need to help companies grow safely while managing the rising threat and cost of fraud. Organizations are challenged to to rapidly adapt to evolving customer behavior and interaction points or risk significant losses in both fraud and customers.
Stay ahead of identity fraud with fraud and identity strategies that focus on a multi-layered and risk-based identity and authentication solutions which can help differentiate a trusted customer from a fraudster, beginning with account origination to every visit and transaction that follows.
1. LexisNexis® Risk Solutions True Cost of Fraud™ Study: Financial Services & Lending
Our authentication solutions combine extensive identity intelligence, advanced analytics and intuitive technology to accelerate identity authentication across multiple transactional channels.
Because every individual and transaction is a unique case, you need an agile collection of authentication tools that allow your business to apply the right level of authentication based on the risk presented. Our solutions fortify your defenses against fraud while providing a seamless, friction-appropriate experience for trusted customers using all or some of the following methods:
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Risk varies based on the customer and transaction. Therefore a one-size-fits-all approach to identification and authentication is inefficient and ineffective. You don’t want to force low-risk, easily-identified customers to undergo an onerous process. But at the same time, weak security measures may allow fraudsters access.
Our identity validation tools offer great flexibility. Your business can automatically personalize the level of authentication you want based on relevant risk signals and identity intelligence, all while minimizing friction for your valued customers.
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Get a multi-faceted, 360-degree view of identity and application risk through our fraud analytics solutions. They combine robust, end-to-end identity insights with advanced decisioning analytics and authentication technologies unrivaled in the industry.
Our fraud tools collect and distill the relevant components of physical identity events, consumer application activity, confirmed fraud, digital identity intelligence, email network insights, behavioral biometrics and global consumer recognition. You get a holistic view of identity with the benefit of contributory, crowdsourced data from our networks consisting of:
By layering our leading data science expertise with artificial intelligence (AI), machine learning and technology automation, you receive near real-time and on-demand identity analytics and risk-decisioning intelligence—critical information for acquiring new customers while preventing fraudsters from entering your customer ecosystem.
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Our fraud analytics tools predict, detect and prevent the main drivers of identity fraud. Our fraud detection analytics solutions correlate and consolidate the physical, digital, device, biometrics and behavioral attributes that encompass an identity. Flexible and customizable, you can use these tools to personalize the level of authentication for a customer based on relevant risk signals and intelligence.
Our tools detect inconsistencies and recognize fraud patterns in application profiles that other fraud tools miss while reducing false positives so you can make quick, well-informed decisions with confidence. Your valued customers experience minimal friction while you successfully defend your business from existing and emerging fraud types.
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You want your business to maximize valuable omni-commerce revenue streams. But to do so safely, you need a complete view of identity. Otherwise, you won’t be able to quickly differentiate between legitimate customers and fraud attempts.
Our fraud analytics tools incorporate and distill the relevant components of physical, digital, device, biometric and behavioral identity intelligence to deliver a multi-faceted 360-degree view of identity, making it possible to:
Based on our True Cost of Fraud Study, the optimal approach is layering fraud analytics with risk-based authentication. This type of workflow can help differentiate a trusted customer from a fraudster, beginning with account origination to every visit and transaction that follows—helping you answer:
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Many organizations are still mitigating risk the same way they had before the pandemic, using manual, physical identification methods. As alert volumes rise, adding more labor resources to tackle your compliance and fraud challenges may not be a sustainable strategy.
Through our automated tools, you can streamline your fraud investigations, customer service and due diligence activities, enabling you to meet increasing demands with existing resources. Our solutions are customizable and can be tailored to your organization’s unique requirements and workflow.
Our fraud investigation solutions are comprised of comprehensive current consumer and business information. Then, using artificial intelligence and machine learning analytics, they distill disparate data into actionable insights. Your business gets the information you need to make quick, well-informed decisions across day-to-day fraud and identity management workflows.
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Your investigations process has a direct impact on your revenue and your ability to build loyalty with your customers. Sixty-six percent of customers won’t return to a business if identified as a fraudster.1 You want to prevent fraud but not at the expense of the customer experience.
The pace of digital transformation continues to accelerate and has created a surge in volume to busy call centers. Our fraud prevention solutions help you automate and streamline fraud investigations. You can eliminate up to 80% of time spend on enhanced due diligence and manual reviews and improve workflow performance five times for increased ROI.
Make faster, more confident decisions. Reduce call handle, resolve false positives, speed approvals for good customers and stop fraudsters before they ever enter your ecosystem.
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1. Forbes, “What Customers Want & Expect”, 2018
Our fraud investigations tools support critical fraud and identity management workflows by automating your due diligence and manual reviews. Our solutions leverage artificial intelligence and machine learning analytics to deliver insights that help you speed up searches and ensure uninterrupted fraud investigations.
Optimize your fraud research and investigations with features that help:
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Our combination of data, linking technology, analytic capabilities and expertise transforms data into actionable customer insights for intelligent decision-making throughout the customer workflow.