As agencies expand digital services, identity verification has become essential to delivering secure, accessible experiences. But accessibility can no longer be treated as a compliance checkbox—it must be designed into every interaction from the start.
In “Bringing Your Identity Verification Interface to Meet Americans with Disabilities Act (ADA) Compliance Deadlines,” Terry Brenner, Senior Corporate Counsel at LexisNexis® Risk Solutions, outlines how evolving requirements are reshaping expectations for digital identity verification. The article emphasizes that accessibility, security, and user experience must be built together—not addressed separately.
Agencies are encouraged to move beyond reactive approaches by embedding inclusive design, integrating assistive technologies, and maintaining compliance through ongoing monitoring and testing. Done well, these efforts not only support compliance but also improve usability for all users.
At the same time, identity verification must continue to reduce friction for legitimate users while protecting against evolving fraud risks. This balance is critical as agencies modernize and scale digital services.
In this article, you’ll learn:
Download the full article to learn how to deliver identity verification experiences that are accessible, secure, and ready for the future.
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