LexisNexis® True Cost of Fraud™ Study 2025

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Financial Services & Lending
North America

Fraud continues to evolve—becoming more frequent, more complex, and more damaging.

The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.

Download Report

Financial Services & Lending
North America

Fraud continues to evolve—becoming more frequent, more complex, and more damaging.

The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.

Download Report

True Cost of Fraud LexisNexis® Fraud Multiplier™

This year’s study surveyed 507 fraud and risk professionals and uncovered how fraud is impacting organizations, which areas are most vulnerable, and what actions are proving most effective.

Strategic Recommendations:

	Strengthen digital ID verification
	Layer fraud solutions by journey stage
	Prioritize automation and analytics
	Communicate the value of fraud controls to customers
	Balance security with experience

This year’s study surveyed 507 fraud and risk professionals and uncovered how fraud is impacting organizations, which areas are most vulnerable, and what actions are proving most effective.

Strategic Recommendations:

	Strengthen digital ID verification
	Layer fraud solutions by journey stage
	Prioritize automation and analytics
	Communicate the value of fraud controls to customers
	Balance security with experience

Download Report

Key Findings

Only 1 in 5

institutions use primarily automated fraud strategies today.

50%

of financial institutions say emerging identities is a top challenge.

$5.75

is the average total cost of every $1 of fraud loss for U.S. financial services.

44%

rely mostly or entirely on manual processes.

See the Headline Insights

LexisNexis® True Cost of Fraud™ Study 2025 Infographic

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Download the LexisNexis® True Cost of Fraud™ Study 2025 Now

Additional Insights

True Cost of Fraud Study Retail and Ecommerce

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True Cost of Fraud Study Retail and Ecommerce Infographic

Download Infographic

True Cost of Fraud Study Retail and Ecommerce Highlights Video

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2023 True Cost of Fraud Study Retail and Ecommerce

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2022 True Cost of Fraud Study Retail and Ecommerce

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2025 Highlight Video

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Financial Services Corporations

Fraud Identity

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LexisNexis and the Knowledge Burst logo are registered trademarks, and LexisNexis Fraud Multiplier is a trademark of RELX Inc.
True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. © 2025 LexisNexis Risk Solutions. All rights reserved.

Discover how retail and ecommerce merchants in North America are protecting customers and transactions from sophisticated identity fraud.

Download Study

In the latest LexisNexis® True Cost of Fraud™ study, merchants share widespread confidence in fraud prevention processes despite critical challenges:

The average merchant spends $4.60 on each dollar lost to fraud — a 32% increase since 2022.
More than 40% of merchant organizations rely on manual fraud prevention processes.
Fraud prevention increases customer churn at 59% of U.S. merchants and 46% of Canadian merchants.

How are forward-thinking retail and ecommerce organizations increasing conversions and approvals while mitigating fraud losses across channels, payment methods and the customer journey?

To find out, download the study, and benchmark your retail or ecommerce business against responses from over 500 risk and fraud executives in the industry.

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LexisNexis® True Cost of Fraud™ Study 2025

Financial Services & Lending North America Fraud continues to evolve—becoming more frequent, more complex, and more damaging. The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.

Financial Services & Lending North America Fraud continues to evolve—becoming more frequent, more complex, and more damaging. The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.

Strategic Recommendations:

Strengthen digital ID verification

Layer fraud solutions by journey stage

Prioritize automation and analytics

Communicate the value of fraud controls to customers

Balance security with experience

Strategic Recommendations:

Strengthen digital ID verification

Layer fraud solutions by journey stage

Prioritize automation and analytics

Communicate the value of fraud controls to customers

Balance security with experience

Key Findings

Only 1 in 5

institutions use primarily automated fraud strategies today.

50%

of financial institutions say emerging identities is a top challenge.

$5.75

is the average total cost of every $1 of fraud loss for U.S. financial services.

44%

rely mostly or entirely on manual processes.

See the Headline Insights

Download the LexisNexis® True Cost of Fraud™ Study 2025 Now

Thank you.

Additional Insights

True Cost of Fraud Study Retail and Ecommerce

True Cost of Fraud Study Retail and Ecommerce Infographic

True Cost of Fraud Study Retail and Ecommerce Highlights Video

2023 True Cost of Fraud Study Retail and Ecommerce

2022 True Cost of Fraud Study Retail and Ecommerce

2025 Highlight Video

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Discover how retail and ecommerce merchants in North America are protecting customers and transactions from sophisticated identity fraud.

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Financial Services & Lending
North America

Fraud continues to evolve—becoming more frequent, more complex, and more damaging.

The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.

Financial Services & Lending
North America

Fraud continues to evolve—becoming more frequent, more complex, and more damaging.

The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.