Fraud continues to evolve—becoming more frequent, more complex and more damaging.
The 2025 LexisNexis® True Cost of Fraud™ Study explores how financial institutions in the U.S. and Canada are responding to this growing threat.
The study surveyed 507 fraud and risk professionals and uncovered how fraud is impacting organizations, which areas are most vulnerable and what actions are proving most effective.
Strategic Recommendations:
 |
Strengthen digital ID verification |
 |
Layer fraud solutions by journey stage |
 |
Prioritize automation and analytics |
 |
Communicate the value of fraud controls to customers |
 |
Balance security with experience |
Key Findings
1 in 5
only 1 in 5 institutions use primarily automated fraud strategies.
50%
of financial institutions said emerging identities are a top challenge.
$5.75
was the average total cost of every $1 of fraud loss for U.S. financial services.
44%
relied mostly or entirely on manual processes.
Download the 2025 LexisNexis® True Cost of Fraud™ Study: Financial Services & Lending
Fraud continues to grow in cost and complexity for retail and ecommerce organizations across North America.
The 2026 LexisNexis® True Cost of Fraud™ Study examines how consumer-facing fraud is impacting retail and ecommerce businesses in the U.S. and Canada.
The study surveyed 513 fraud and risk executives and reveals where fraud costs occur across channels and the customer journey, which areas are most vulnerable and how organizations are responding.
Strategic Recommendations:
 |
Adopt layered fraud strategies rather than point solutions |
 |
Apply fraud controls across account creation, login, purchase and post purchase activity |
 |
Increase the use of analytics and automation to support fraud decision-making |
 |
Prepare for fraud risks associated with agentic commerce |
 |
Continue building fraud prevention maturity to improve outcomes |
Key Findings
$5+
the total cost of fraud now exceeds $5 for every $1 of direct fraud loss in both the U.S. and Canada.
10%+
many organizations reported 10 percent or higher increases in fraud targeting mobile transactions over the past year.
50%+
more than half of U.S. retailers and ecommerce companies experienced increased customer churn due to anti fraud measures.
2/3
more than two thirds of fraud costs stem from domestic transactions, with the remainder from international activity.
Download the 2026 LexisNexis® True Cost of Fraud™ Study: Retail and Ecommerce
Additional Insights
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LexisNexis and the Knowledge Burst logo are registered trademarks, and LexisNexis Fraud Multiplier is a trademark of RELX Inc.
True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. © 2026 LexisNexis Risk Solutions. All rights reserved.
True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. © 2026 LexisNexis Risk Solutions. All rights reserved.