Fraudsters are constantly devising sophisticated new schemes that exploit weak links that go unnoticed in your processes, channels and devices. We help government retirement systems agencies adopt modern fraud mitigation strategies to protect these precious assets. Our sophisticated solutions provide what you need to respond quickly to new threats and identify emerging ones.
Account takeover is rampant. Cases surged 250% from 2019 to 2020 and experts say 38% of U.S. consumers were hit during that two-year period. Government agencies are often a prime target for fraudsters due to the amount of personal information held in systems and perceived resource limitations of public sector organizations compared to large corporations. In fact, government benefits accounted for 32% of the top five types of identity theft reported by consumers in 2020.
To effectively suss out risky identities, you have to take a holistic view, examining the many ways people engage with your agency and the nature of transactions. There may be a log-in from an office desktop to check a balance. A sign-in from a mobile phone to change an address. A statement downloaded to a home computer. Or a phone call to a representative to ask a clarifying question.
Managing all these interactions across channels and devices can make fraud hard to spot, especially when the transactions are “faceless” and some actions (i.e., asking a question) pose more risk than others (i.e., changing a beneficiary). You need to dig in to detect and stop complex fraud attempts — but you also need to ensure trusted interactions remain effortless for both the member and your staff.
The answer? Tap into physical and digital identity intelligence that helps you understand a person and their risk in context.
The person view:
The digital view:
Make the insight meaningful and actionable:
Omnichannel experiences are expected to be speedy and seamless. How can you make quick decisions and allow swift actions without a clear understanding of the risk? With LexisNexis Risk Solutions, you have a partner behind the scenes, ready to raise red flags. Our solutions bring identities into sharper view, while also clueing you in to risky behaviors, the presence of malware and bots and much more.
Know who you’re communicating with
Our expansive data sets, big data capabilities and powerful linking technology enable immediate intelligence on:
We’re able to resolve billions of records into a single identity with 99% precision. This gives you more confidence in scoring risks and determining next steps without a heavy manual lift.
Detect questionable behaviors
Advanced behavioral analytics rules give you the confidence to separate legitimate user behavior from genuine fraud. Home in on returning users who wipe cookies, use private browsing, and change other parameters to bypass traditional device fingerprinting tools.
Uncover sophisticated, tech-based schemes
We offer powerful and actionable threat detection for malware, remote access trojans (RATs), automated bot attacks, session hijacking and phished accounts. You also get the added context of global threat information such as known fraudsters and botnet participation.
Manage and mitigate threats with ease
We designed our platform and broad set of solutions to shepherd you through multi-layered, risk-based authentication and fraud mitigation. Harness digital identity intelligence enriched with machine learning to produce optimized fraud models that yield fewer false positives. Increase scrutiny and/or implement step-up measures on riskier visitors while delighting trusted members with streamlined access.
Our solutions also support stronger case management that perpetually enhances authentication and fraud decisions. Through continuous monitoring, updating and isolating transactions that require additional review, you’ll better prioritize complex caseloads with shrinking resources.
Locate and identify people, businesses and assets
Visualize complex relationships to locate people and businesses quickly
Transform human interactions into actionable intelligence
Resolve debtor identities and collect more revenue
Authenticate customer identities in real-time
Complete identity verification, spot fraud and uncover identity discrepancies in real time
Gain a more complete view of individuals and businesses in your agency by linking together records.
Get a clear view of your program’s participants to pinpoint fraudsters and stop improper payments.
Authenticate a user with a one-time login transaction
Prevent fraud while providing a positive online experience for citizens
Prevent fraud with next-generation digital identity assessment by ThreatMetrix®
Recognize a true identity and fight fraud in real time