Empower your patients with
meaningful engagement to improve health outcomes.

Patient Engagement


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Patient Engagement Leads to Better Health Outcomes, Reduced Healthcare Costs and Improved Patient Satisfaction.

patient engagementAn engaged patient plays a more empowered role in deciding on a plan for care, which can lead to better health
outcomes. Better patient engagement also can lead to the optimal allocation of resources needed to improve
those health outcomes. Integrating data insights into existing clinical workflows enhances and promotes that
engagement in care. 

With these insights, healthcare providers, payers, pharmacies and life sciences organizations can support good
health and effective treatments.

Better Care Management Improves Health Outcomes

There are a number of benefits for both the patient and the healthcare organization when a patient is fully engaged in their care. Health outcomes can be dramatically
improved when healthcare providers can engage a patient in their own care management and a patient is involved and aware of the impact of medications, follow-up
appointments and preventative care.

When a person is involved in care decisions, management of medical conditions and medication adherence, there is potential to lower costs for both the patient and
the healthcare organization. Patient engagement can create:

Better allocation of resources.

Brand recognition as a result of the increased patient
loyalty, which in turn allows your business to grow.

Increased patient loyalty to the health system.

Improved value-based care quality ratings as a result of
patients engaging in more preventative care activities and
better managing their health conditions.

Meaningful patient/practitioner relationships that
encourage improved care management and allow
patients to stay invested in their care.

How Our Data Can Enhance Patient Engagement Strategies

LexisNexis Risk Solutions provides data and advanced analytics to empower healthcare organizations to facilitate and strengthen meaningful patient engagement. Our data insights can be integrated into existing systems or workflows to improve care coordination and management for clinical delivery.

Through this data integration, healthcare organizations can see a broader view of the patient - beyond that one encounter - leading to a more holistic approach to care management. There are three key steps to achieving optimal patient engagement from a data perspective:

Solutions That Help Improve Patient Engagement

Ensure a Single Source of Truth for Each Patient

patient engagementCreating one source of truth for each patient is an important first step to ensuring your business can help patients stay engaged in their care. By cleansing your records database so that each patient’s information is in one unique record, your care team members can ensure the right care coordination with LexisNexis LexID for Healthcare.

LexID for Healthcare

Our LexID for Healthcare solution appends a set of unique, non-SSN based identifiers to each patient record, matching and merging duplicate records into one golden record per patient. Having an individual’s information in one record ensures proper care management, prescription management and other treatment programs. This can improve patient safety and simplify administrative processes, which in turn can lower costs.

Maintain Current and Accurate Contact Information

patient engagementUpdated contact information for patients ensures your organization is able to reach them easily to follow up on care, answer questions and support them in throughout the changes in their lives with LexisNexis 
Keep Contact.

Keep Contact

Updating and improving the accuracy of patient identity information is critical now more than ever for outreach and care management – and patient contact information degrades quickly as individuals move or experience other life events.

Our Keep Contact solution can be seamlessly integrated into existing systems and operations to enable healthcare organizations to cleanse and augment their patient databases and ensure accurate and up to date contact information is used for outreach. This can then help to improve value-based care quality ratings, which optimizes reimbursement rates and minimizes financial penalties.

Utilize Social Determinants of Health Data

patient engagementOrganizations need to understand each patient's social determinants of health well enough to know how they are
impacting medication adherence, readmission risk, motivation to care for one’s own health, or other health outcomes.

Using data and analytics, organizations can then determine what additional resources a patient may need to help
improve their health outcomes with LexisNexis Socioeconomic Health Attributes and Socioeconomic Health Scores.

Socioeconomic Health Scores and Socioeconomic Health Attributes

patient engagementWith the shift to value-based care, healthcare organizations must be able to determine the patients who need help, weigh their motivation to change, and then provide them with the right tools. Social determinants of health data, including information on relatives and associates, assets, trends over time, neighborhood and household characteristics and more, can be utilized to improve care management and risk stratification activities by understanding patients holistically.

LexisNexis Socioeconomic Health Attributes can improve care management. These attributes are derived from public and proprietary data sources, related to social determinants of health categories (such as neighborhood and built environment, social and community context, education, and economic stability), and can be provided at the individual patient level. They can be incorporated into new or existing predictive models to add value and help healthcare organizations holistically understand the needs of their patients. 

Building on the capabilities of the Socioeconomic Health Attributes, Socioeconomic Health Scores deliver a composite score for each individual patient that provides valuable insights into which patients need the most help. This includes health barriers they may face related to a specific health outcome target. Examples include:
The Total Cost Risk Score
predicts an individual's
potential health risk over
the next 12 months based
on cost.

The Readmission Risk Score
predicts an individual's
potential risk of readmission
within 30 days after discharge
of an inpatient hospital stay.

The Medication Adherence Score predicts and individual's
medication adherence rate
within the next 12 months.

The Motivation Score predicts
an individual's motivation level
to care for one's own health
over the next 12 months.

Supporting Patient Engagement Strategies Is Paramount

LexisNexis Risk Solutions is the premiere provider of healthcare data and analytics that are designed
to meet healthcare organizations' unique needs. Please contact us to find out more about how our data and
analytics can be integrated into existing systems and workflows to improve care management and health outcomes.

Healthcare Markets We Serve


Data solutions help plans ensure the right people receive the right care by the right provider at the right time.


Data management and intelligence solutions improve market share, reduce risk and safeguard patient identities.


Data, analytics and prescriber verification solutions help pharmacies identify ways to reduce fraud and expand market penetration.

Life Sciences

Data management and intelligence solutions offer life sciences organizations a healthy market advantage.

Data for Good: The Case for Operationalizing Social Determinants
of Health into Clinical Models


Building the Case for Socioeconomic Data

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Medication Non-Adherence: A Proactive Approach to Reducing Risk

White Paper

The Role of the Pharmacist in Patient Engagement


The Role of Data in Helping to Fight the Opioid Epidemic

White Paper

Use Social Determinants of Health Data to Improve Patient Care

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