patient engagement

Empower your patients with
meaningful engagement to improve health outcomes.

Patient Engagement


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Patient engagement leads to better health outcomes, reduced healthcare costs
and improved patient satisfaction.

patient engagementAn engaged patient plays a more empowered role in deciding on a plan for their care, which can lead to better overall outcomes. Better patient engagement also can lead to the optimal allocation of resources needed to achieve those outcomes. Integrating data insights into existing clinical workflows enhances and drives that engagement.

With these insights, healthcare providers, payers, pharmacies and life sciences organizations can support individual well-being, effective treatments and an improved patient experience.

Patient Engagement Improves Health Outcomes

When a patient is willing to fully engage in their treatment, both they and the provider can enjoy a number of benefits. Outcomes can be dramatically improved when a patient is invested and aware of the impact of medications, follow-up appointments and preventative steps.

When a person is involved in the decision-making, management of medical conditions and medication adherence, there is potential to lower costs for both parties. Patient engagement can create:

patient engagement

Better allocation of potentially finite
and valuable resources.

patient engagement

Meaningful patient/practitioner relationships that
encourage patients to stay invested in their well-being.

patient engagement

Increased loyalty to the health system
as a result of a better patient experience.
patient engagement

Improved value-based care quality ratings as a result of
people being willing to engage in more preventative care
activities and better managing their conditions.

patient engagement

Brand recognition as a result of the increased
engagement and patient satisfaction, which in turn
encourages organizational growth.

How Our Data Can Enhance Patient Engagement Strategies

LexisNexis Risk Solutions provides data and advanced analytics to empower your organization to facilitate and strengthen meaningful patient engagement. Our data insights can be integrated into existing systems or workflows to enhance patient engagement strategies.

Through this data integration, your organization can see a broader view of a person - beyond that one encounter - leading to a more holistic approach to care management. Here are some key considerations for achieving optimal patient engagement from a data perspective:

patient engagement

Solutions That Help Improve Patient Engagement

Ensure a Single Source of Truth
for Each Patient

patient engagementCreating one source of truth for each individual is an important first step to ensuring your business can help foster that person's engagement in their own healthcare. By cleansing your records database so that each patient’s information is in one unique record, you can ensure the right care coordination with LexisNexis LexID® for Healthcare.

Maintain Current and Accurate
Contact Information

patient engagementUpdated contact information for patients ensures you are able to reach them to follow up on treatment plans, answer questions, and engage them throughout the changes in their lives with LexisNexis Keep Contact.

LexID for Healthcare

patient engagementOur LexID® for Healthcare solution appends a set of unique, non-SSN based identifiers to each patient record, matching and merging duplicate medical records into one golden record per person. 

Having an individual’s information in one record ensures proper patient care, prescription management and treatment programs. This can improve patient safety and simplify administrative processes, which in turn can lower costs.

Keep Contact

patient engagementUpdating and improving the accuracy of patient identity information is critical now more than ever for outreach, care management, and patient engagement – and contact information degrades quickly as individuals move or experience new life events.

Our Keep Contact solution can be seamlessly integrated into existing systems and operations to enable healthcare organizations to cleanse and augment their databases and ensure accurate and up-to-date contact information is used for outreach and other patient engagement efforts. This can then help to improve quality ratings, which optimizes reimbursement rates and minimizes financial penalties.

Utilize Social Determinants of Health Data

patient engagementOrganizations need to understand each individual's social determinants of health well enough to know how they are
impacting medication adherence, readmission risk, engagement level, or other related outcomes.

Using data and analytics, organizations can then determine what additional resources a person may need to help
improve their medical conditions with LexisNexis Socioeconomic Health Attributes and Socioeconomic Health Scores.

Socioeconomic Health Scores and Socioeconomic Health Attributes

patient engagementWith the shift to patient-centric services, providers must be able to determine the patients who need help, weigh their motivation to change, and then provide them with the right engagement tools. Social determinants of health data, including information on relatives and associates, assets, trends over time, neighborhood and household characteristics and more, can be utilized to improve patient engagement and risk stratification activities by understanding patients holistically and looking beyond traditional health information sources.

LexisNexis Socioeconomic Health Attributes can improve risk prediction and patient engagement. These data-driven attributes are derived from public and proprietary sources, related to social determinants of health categories (such as neighborhood and built environment, social and community context, education, and economic stability), and can be provided at the individual patient level. They can be incorporated into new or existing predictive models to add value and help your organization holistically understand individual's needs for better patient engagement.
Building on the capabilities of the Socioeconomic Health Attributes, Socioeconomic Health Scores deliver a composite score for each individual that provides valuable insights into which patients need the most help. This includes barriers they may face related to a specific clinical target. Examples include:
The Total Cost Risk Score
predicts an individual's
potential risk over the next
12 months based on cost.

The Readmission Risk Score
predicts an individual's
potential risk of readmission
within 30 days after discharge
of an inpatient hospital stay.

The Medication Adherence Score predicts and individual's
medication adherence rate
within the next 12 months.

The Motivation Score predicts
an individual's motivation level
to care for one's own health
over the next 12 months.

3 Steps for Building an SDOH Business Case

Supporting Patient Engagement Strategies Is Paramount

LexisNexis Risk Solutions is the premiere provider of healthcare data and analytics that are designed
to meet your unique needs. Find out more about how our data and analytics can be integrated
into existing systems and workflows to improve care management and clinical outcomes.

How We Serve Healthcare Organizations

By Market

healthcare payerhealthcare payer


Improve data quality and member engagement for health plans.
healthcare providerhealthcare provider


Manage patient and provider data, and identify market opportunities.


Validate prescriptions, protect patient privacy, and reduce risk exposure.
life scienceslife sciences

Life Sciences

Support commercial success and increased sales across all sectors.
health ithealth it

Health IT

Enhance your platforms and software with data, analytics and insights.

By Use Case

data securitydata security

Data Security & Access Management

Ensure the right people have access to the right systems and data.
provider data qualityprovider data quality

Provider Data Quality

Increase revenue growth, and improve workflows and patient outcomes.
provider network managementprovider network management

Provider Network Management & Targeting

Improve operational efficiency and anticipate changing market dynamics.
healthcare compliancehealthcare compliance

Healthcare Compliance

Stay compliant with federal, state and industry guidelines.
identity access managementidentity access management

Identity Access Management

Authenticate identities in real-time with minimal friction.
social determinants of healthsocial determinants of health

Social Determinants of Health

Gain insight into community and environmental factors that impact individual health risks.
healthcare consultinghealthcare consulting

Healthcare Consulting

Optimized data insights for a quicker realization of value.

healthcare interoperabilityhealthcare interoperability

Healthcare Interoperability

Access enriched patient health data from FHIR-enabled patient access APIs.
healthcare tokenizationhealthcare tokenization

Healthcare Tokenization

Enable matching and linking of patient data, making real world data accessible.

Data for Good: The Case for Operationalizing Social Determinants
of Health into Clinical Models


Building the Case for Socioeconomic Data

White Paper

Medication Non-Adherence: A Proactive Approach to Reducing Risk

White Paper

The Role of the Pharmacist in Patient Engagement


The Role of Data in Helping to Fight the Opioid Epidemic


Building a Social Determinants of Health Model Business Case

Get the latest industry insights and our unique perspective
on patient engagement on our DNA of Healthcare Blog.

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